Problem Saving...Please Help

noles wrote on 4/24/2001, 8:27 AM
I am having a problem simply saving a project. I am trying
to save an 8 minute slide show with music using the .mov
extention. I am getting the error "An error has occured
while creating the media file test.mov. The reason for the
error can not be determined." What am I supposed to do
now? I have tried this twice with no luck. I have also
tried saving with the .avi file extention. Please help!!!

Comments

SonyEPM wrote on 4/24/2001, 9:18 AM
1st thing to check: Make sure you have Quicktime4 AND the
QT4 authoring components installed. Free from
www.quicktime.com. Don't use QT5- its still beta and has
tons of bugs.

Once you've verified that you have QT4 installed correctly,
start a new project, add a text event, and render that
using one of the mov templates. This will verify whether or
not QT rendering works on your machine.

Post results here and we'll all pitch in and work this out-
noles wrote on 4/24/2001, 9:46 AM
I have more problems now.. I have now tried to save in
another .mov file extention like you asked and I get "An
error occured during current operation. An exception has
occured." What now?

Also, the Quick Time homepage only has a download for OT5.
SonyEPM wrote on 4/24/2001, 11:23 AM
Go ahead and install QT5 and the authoring components, and
then try rendering to one of the Quicktime templates, using
a simple project with one text event only.

It would also be useful to know if you can render (again
with a single text event only) to one of the other
streaming templates under wmv.

Please post results here- thanks.
noles wrote on 4/24/2001, 3:32 PM
No luck with the single text event using .mov. I tried a
save to .avi using a single text event and the error
reads "An error occured while creating a media file
test.avi. An error occurred writing the file. Make sure
you have write access to the file/folder and that there is
enough free space." First time for this one.

Well, I have a multiple gig drive. What is this talking
about? I am also getting errors stating "Disk is Full".
There is nothing left to delete.

OT5 is installed on from their website. However not being
able to even save an .avi file worries me now.
nlamartina wrote on 4/24/2001, 8:35 PM
Noles,

I can suggest two things:

1. Check your physical memory. How much of the resources
are free? Sometimes programs will report no hard disk space
if there's little to no free physical memory available.

2. Scan for viruses. Hey, you never know...

3. If you have an active virus scanner or some kind of disk
utility, turn it off. Something could be accessing the disk
while you're trying to render, thus causing the problem.

4. Reinstall if all else fails.

Give 'em a whirl. Hope this helps some.

Nick LaMartina