Problem with start VEGAS Pro 17.0 (Build 353)

FotogramPL wrote on 12/1/2019, 5:26 PM

Problem Description
   Application Name:    VEGAS Pro
   Application Version: Version 17.0 (Build 353)
   Problem:             Unmanaged Exception (0xc0000005)
   Fault Module:        C:\Program Files\VEGAS\VEGAS Pro 17.0\vegas170.exe
   Fault Address:       0x00007FF776E40C93
   Fault Offset:        0x0000000000230C93

Fault Process Details
   Process Path:        C:\Program Files\VEGAS\VEGAS Pro 17.0\vegas170.exe
   Process Version:     Version 17.0 (Build 353)
   Process Description: VEGAS Pro
   Process Image Date:  2019-10-31 (Thu Oct 31) 16:15:00

Comments

FotogramPL wrote on 12/6/2019, 2:00 AM

And ?

Grazie wrote on 12/6/2019, 2:21 AM

@FotogramPL - Hi there! - Do try the Factory Reset/Restore when you start VP17. Also, do read through Nick Hope's excellent "Vegas Pro won't Start What Can I Do?" http://www.vegascreativesoftware.info/us/forum/faq-vegas-pro-won-t-start-what-can-i-do--104784/

FotogramPL wrote on 12/6/2019, 2:32 PM

When program start I see : "Initializing UI" and program stop.

j-v wrote on 12/6/2019, 2:38 PM

For some help you have to state here what type of hardware do you use with specifications about CPU, GPU, etc., also which Windows version.
Did you earlier used Vegas Pro or Vegas Movie Studio?
Do you have other video programs or video effects installed?
 

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver 566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

FotogramPL wrote on 12/6/2019, 4:15 PM

@FotogramPL - Hi there! - Do try the Factory Reset/Restore when you start VP17. Also, do read through Nick Hope's excellent "Vegas Pro won't Start What Can I Do?" http://www.vegascreativesoftware.info/us/forum/faq-vegas-pro-won-t-start-what-can-i-do--104784/

I was doing all points. And problem is the same

FotogramPL wrote on 12/6/2019, 4:30 PM

For some help you have to state here what type of hardware do you use with specifications about CPU, GPU, etc., also which Windows version.
Did you earlier used Vegas Pro or Vegas Movie Studio?
Do you have other video programs or video effects installed?
 

NVIDIA GeForce GT 630
Windows 10 Pro  64-bit
Intel Core i7 - 3770 CPU 
3.80 GHz
Ram 16 GB
I worked with Vegas 17 Pro for several months. Sametimes I must close this program with task manager, because the program did not respond
Now I have problem, see picture:

FotogramPL wrote on 6/4/2020, 7:26 AM

The best solution - format disc