Problems importing videos from the Sony AX53 camera

juan-lazomiranda wrote on 9/9/2017, 7:15 AM

hello

I Have movie studio Platinum 13 at window 10 installed at ASUS core i5

but a few weeks ago when importing videos to start the edition I get this photo. before I did not have this inconvinne when editing
Attached to the photo

Someone in the community can help me
thank you very much for your attention

Juan Lazo Miranda

Comments

Marco. wrote on 9/9/2017, 7:34 AM

You need to know which video codec is used in these MP4 files first, see here:

faq-how-to-post-mediainfo-and-vegas-pro-file-properties

set wrote on 9/9/2017, 9:11 AM

https://www.bhphotovideo.com/c/product/1211905-REG/sony_fdrax53_b_fdr_ax53_4k_ultra_hd.html

Judge from the title, Sony FDR-AX53.

XAVC S, AVCHD, and MP4 Codecs

The FDR-AX53 records 4K and HD movies in the XAVC S format, which uses MPEG-4 AVC/H.264 for video compression and linear PCM for audio compression, while saving files in a MP4 wrapper which allows for extensive record times and easy editing. Additionally, you can chose to record HD in AVCHD (ideal for HDTV and Blu-ray disc burning) or MP4 (ideal for sharing over the internet).

I think you are recording in XAVC S format?

Probably not yet supported with MVS Platinum 13.

Markk655 wrote on 9/9/2017, 10:34 AM

My Sony a5100 records 1920x1080 in XAVC S and this worked in VMS 12 (and in V14). Looking at the error message (but also knowing that my native language is English), are you creating proxy files? I think that VMS may make them automatically for 4k video (so you may not have a choice to turn it off).

Additional thoughts to help troubleshoot:

Can you import other types of videos?
Have you made any changes in the last few weeks to your computer?
Would you like to post a small video from to see if someone in the community can load it into their VMS 13? That would help us understand whether there is an issue with VMS handling your video file or whether it is something to do with your computer.