Problems installing on new PC

James-Masters wrote on 6/24/2022, 8:26 AM

Trying to download and install Movie Studio 12.0 on a new PC.

The installer wants to load in .NET Framework 3.5 SP1

[My PC has .NET Framework 6 already on it?]

How do I go forward? Each time the installer say .NET 'download' corrupted.

EDIT: Just to add, I've tried using the 'Windows Features' to turn on .NET 3.5 as advised as the answer to a similar problem, but that doesn't work. Windows tries to download a required file and 'couldn't complete the request' with error code: 0x80D03805

Comments

EricLNZ wrote on 6/24/2022, 9:03 PM

Presumably you've searched the net for that error code? Are you on Win11?

James-Masters wrote on 6/27/2022, 4:24 AM

Thanks Eric.

W10 not W11. I did Google the error code.

I had to log out of Microsoft Store. Reboot. Add 'Windows Feature' to activate the old .NET 3.5. Reboot. Log back into Microsoft Store. Then when I tried to install it again it worked.