Project will not load - getting the Vegas has stopped working Window

michel-plante wrote on 1/30/2025, 7:18 AM

Hi,

I've been using VG 21 since I bought it about a year ago. I've been working with Vegas since version 6.0, 20 years ago. Version 21 was working well till this last Monday. This last Monday there was a 2 seconds power outage at my home while I was terminating a 60 minute project. Like I told you it was a very short 2 seconds that stopped the app. from working. After the electricity came back, I loaded my VP app. and loaded my saved project. As soon as it was ready to appear on the screen, the ''Vegas has stopped working'' Window appeared. I pressed on do not send, retried to load it again with the same result. I tried to load the same project from another saved source with the same result...at that point I did complete the info asked on that Window with my email address and did send it to Magix, with no feedback till today.

So I decided that I had to redo that project that I had promised a friend with many photos and clips from a recent trip in Brazil. I gave it the same saved name with the added -1 at the end of the file to distinguish it from the previous file. So to make a long story short, I did save my second edition project to two locations. Never had problems in loading that project since I created it yesterday morning.

This morning I started to add music to my project. Saved it on both locations and left for 30 minutes. Coming to my desk, I loaded the app and the project, and guess what...I cannot load either saved project because I'm getting the ''Vegas has stopped working'' Window again...

This is not over...yet.

I just, for the third time, created the ''test project'' with a completely different saved name and just the images of the project about 50 of 400. After, I reinstalled a fresh copy of Vegas Pro build 208 and loaded the file...The infamous ''Window'' appeared again...I don't get it...I'm out of means, I decided not to include the.mov files because I know that Vegas dislikes those files; just a few image files and it freaks out...beyond my understanding.

To get the Project out I'm working with version 20, it does load but I'm not very optimistic in the final result!!??

A lot of frustrations and hours are probably lost again...what's wrong...help will be more than appreciated. 

 

Michel

 

Comments

Steve_Rhoden wrote on 1/30/2025, 8:04 AM

I understand your frustration, but there can be a simple solution to your debacle.... Where these images directly from your camera? if they are or even if they are not, i would drop them all into Photoshop (hoping you have a copy installed), and save them all in the jpeg format along with the exact same names. Place them along with the video files and the original Vegas project file the issue started with in a differently named folder.

Make sure everything is on your C: drive and not any external drives. Now with Vegas opened, try loading the project from that and see what happens.

michel-plante wrote on 1/30/2025, 9:10 AM

Hi Steve,

I must tell you that the major improvements in photo cells with telephones forced me to leave my Hany Cam in the drawer. I'm having great quality of video and photo with my Samsung S24 and the best is that I can keep it in my pocket and get it out as soon as needed. I've been using Version 20 for the last 5 hours and everything is going great. I'm trying to find out with my Post, what is wrong, why can't I open my Projects and getting the ''Vegas has stopped working'' Window? I also noticed comparing with version 20, that Version 21 takes a long long time to load, when it loads, there is definitely a problem with this app and hope I get info on the reasons.

Thanks for your insight Steve I appreciate and have a great one.

Michel

Steve_Rhoden wrote on 2/1/2025, 2:21 PM

I am wondering if its because of certain new or updated decoders that were implemented within Vegas 21 that is actually causing you this issue, since Vegas 20 runs smoothly for you.

Sometimes when this happens, making some adjustments in the File I/O tab in Preferences sometimes helps.

michel-plante wrote on 2/1/2025, 4:48 PM

Hi Steve,

I'll try and look into that...thanks for the info

Michel