Comments

SonySCS wrote on 10/10/2003, 11:35 AM
When you installed Movie Studio 3.0, MPEG 1& 2 was installed -- if you didn't change anything it installs to C:\Program Files\Screenblast\Shared Plug-Ins\File Formats\MCMPEG.
To use Standard MPEG 1 & 2 you only need to register it, the first time you try to save to it. If you purchased the Professional version and lost the serial, simply call Customer Service and they'll help. People lose e-mail all the time.

Hope this helps,

Suzan
mbelveal wrote on 10/10/2003, 7:20 PM
Suzan, I guess I forgot to mention that I'm running revision 2.0a. The file folder you mention above is there, but I never get an option to register the MPEG plug-in. All I ever get is an option to purchase the plug-in. ?
SonySCS wrote on 10/13/2003, 2:05 PM

Not sure about 2.0a. Try this: start the purchase and choose Purchase via Phone, you'll see a box the Activation code. Use your serial number (should be on the original MPEG purchase confirmation). You don't need to give any credit card or anything since theoretically you're on the phone to a CS rep.

You'll need to actually register it to get the Activation code, but that page comes up automatically when it try to save an mpeg and is no big deal.

Hope this helps,

Suzan

mbelveal wrote on 10/20/2003, 7:34 PM
That's the trick! Thanks for the help.