RE: (NOT RESPONDING)

Kcharles wrote on 5/9/2010, 11:20 AM

PLEASE NOTE: I am not a computer buff nor wizz so please word your responses as if they were for your grandmother. :-)

I own a Canon HV30 Camcorder, and I attempting to upload video to Vegas Movie Studio 9 Platinum Pro Pack. I own a TOSHIBA - Satellite A215 - Memory(RAM) 1918MB - 32 Bit Operating System - Windows Vista(Home Edition).

I am having trouble capturing video from my Canon HV30 into Vegas Studio to edit. Every time I try an upload video from my Canon HV30 into Vegas I get a (NOT RESPONDING) message from Vegas once the video begins any audio. Vegas will capture the video up until the audio begins. Once the audio begins the upload begins to lag, and then I get the (NOT RESPONDING) message, and Vegas shuts down. I get the lag in the capture process once my audio begins. The capture glitches and Vegas shuts down. Where is my problem? What do I need to have fixed? If I were to take my laptop to a professional what do I need to have done? Is it a memory issue? Is it a software issue?

Comments

Terry Esslinger wrote on 5/9/2010, 12:33 PM

Are you using Firewire for capture?
Are you using the correct capture utility in Vegas?

Kcharles wrote on 5/9/2010, 12:39 PM

I am using a Firewire cable which connects from my camcorder to my laptop.

How do I go about changing the capture settings in Vegas? What do I need to change the capture settings to?

Terry Esslinger wrote on 5/9/2010, 4:12 PM

When you click on capture video Vegas should bring up a menu choice as to whether you wish to capture DV or HDV. One is an internal app and one is an external app.

Eigentor wrote on 5/11/2010, 4:48 AM

Make sure you have plenty of disk space for the files your creating in the process of downloading. Check the properties of the disk your file is being saved on, and check it's capacity (used vs available.). I know when I get close to the limit, the preview completely stops. and I only hear audio.

KenJ62 wrote on 5/11/2010, 10:01 PM

Try using a separate capture utility. I recommend HDVsplit. It's free and available here: http://www.free-codecs.com/download/HDVSplit.htm

Don't bother with the preview window. Just try to capture, say, 30 seconds of video then try playing it back in Windows Media Player or any other player. That will prove if you can capture high definition files.

HDVsplit is really tolerant of damaged video files which may happen if you are not careful to have continuous video "takes" on tape. Once you have successfully captured with HDVsplit you can use the free utility 'mpeg2repair' to fix it. A damaged MPEG2 file will sometimes cause Vegas to stall requiring a shutdown. This utility will 'fix' that.

Kcharles wrote on 7/25/2010, 10:33 AM

Thanks guys! This will help.