When I run the registration wizard, the operation times out, telling me to check my internet connection. My internet connection is fine, and given that my firewall didn't pop up an alert saying that the program was trying to reach out, I'm thinking the problem is in the registration app itself (I even tried temporarily disabling the firewall completely, no go). So I chose, "register from another computer" get the html file, jump to the web form, submit, get my registration key, run it, all seems well. Then when I try to open a mpeg file, I'm asked to register that. Again, operation times out, so I use the "other computer" method. But this time, when I try to submit the form, I get:

"You entered an incorrect Serial Number or Computer ID. Please review the information for accuracy and try again".

I didn't change the values sent by the html file, they're set to exactly the same values as they are on the pop-up if I try the "phone" option on the registration wizard.

Anybody have an idea what gives? I was really looking forward to using VF this weekend, but since Sonic only does phone support M-F, and all my files are in mpeg format, I'm thinking that's a lost cause. The FAQ doesn't seem to address this issue, can any one think of something else I can try to get this going before Monday?

Thanks!
Victoria