Comments

EricLNZ wrote on 3/7/2020, 4:21 PM

Where are you getting the serial number from? Off a box, email etc. Possibly you are misreading it and consequently typing it incorrectly. Or it is actually an incorrect serial number that you have been given and you would need to take that up with your seller Best Buy.

tom-cardillo wrote on 3/7/2020, 5:01 PM

Where are you getting the serial number from? Off a box, email etc. Possibly you are misreading it and consequently typing it incorrectly. Or it is actually an incorrect serial number that you have been given and you would need to take that up with your seller Best Buy.

The Best Buy people gave it to me. It’s very frustrating.

VEGASDerek wrote on 3/9/2020, 8:44 AM

It would be best to contact VEGAS customer support to determine what is wrong with the serial number you purchased.