Rendering problems - software or hardware?

tsimon wrote on 4/1/2008, 1:27 PM

I just purchased a new computer and installed version 6.0b. When I try to render a project the computer either freezes up, stops the process with an error message, or just drops out all together and my machine re-boots without warning.
When I get the error message it reads:

Exception 0xC0000005 (access violation) WRITE:0xB2E6008 IP:0x21F13EE
In Module 'aviplug.dll' at Address 0x21B0000 + 0x413EE
Thread: FileIO - AVI_AsyncWrite ID=0x838 Stack=0xCB0F000-0xCB10000
Registers:
EAX=00000008 CS=001b EIP=021f13ee EFLGS=00010202
EBX=00000002 SS=0023 ESP=0cb0fc8c EBP=0cb0fca4
ECX=00000000 DS=0023 ESI=0b2f2930 FS=003b
EDX=022801a0 ES=0023 EDI=0b2e6008 GS=0000
Bytes at CS:EIP:
021F13EE: 0F 7F 07 0F DB EA 0F 7F ........
021F13F6: 77 F8 8B 1E 03 F8 81 FB w.......
Stack Dump:
0CB0FC8C: 00000006
0CB0FC90: 02280170 021B0000 + D0170 (aviplug.dll)
0CB0FC94: 00000002
0CB0FC98: 0B2F8270 0B2F0000 + 8270
0CB0FC9C: FFFFFFFF
0CB0FCA0: 0B2F0000 0B2F0000 + 0
0CB0FCA4: 0CB0FD08 0CA10000 + FFD08
0CB0FCA8: 021F1AA2 021B0000 + 41AA2 (aviplug.dll)
0CB0FCAC: 0B2F0600 0B2F0000 + 600
0CB0FCB0: 0B2E2168 0B2E0000 + 2168
0CB0FCB4: 0B2F8280 0B2F0000 + 8280
0CB0FCB8: 0B2E1E00 0B2E0000 + 1E00
0CB0FCBC: 0B2E0000 0B2E0000 + 0
0CB0FCC0: 0B2F0600 0B2F0000 + 600
0CB0FCC4: 00000AE1
0CB0FCC8: 0000056A
> 0CB0FD0C: 021EA902 021B0000 + 3A902 (aviplug.dll)
0CB0FD10: 0B2E1E00 0B2E0000 + 1E00
0CB0FD14: 0B2F0000 0B2F0000 + 0
0CB0FD18: 000000C0
0CB0FD1C: 0D0D0238 0D0D0000 + 238
> 0CB0FD2C: 021E761D 021B0000 + 3761D (aviplug.dll)
0CB0FD30: 0B2E0000 0B2E0000 + 0
0CB0FD34: 0D0D0238 0D0D0000 + 238
0CB0FD38: 11EF0CC0 11DA0000 + 150CC0
0CB0FD3C: FFFFF4C0
> 0CB0FD58: 02278398 021B0000 + C8398 (aviplug.dll)
0CB0FD5C: 00000001
0CB0FD60: 00000001
0CB0FD64: 00000000
> 0CB0FD68: 022782D8 021B0000 + C82D8 (aviplug.dll)
- - -
0CB0FFF0: 00000000
0CB0FFF4: 021C5C40 021B0000 + 15C40 (aviplug.dll)
0CB0FFF8: 03DDE818 03DB0000 + 2E818
0CB0FFFC: 00000000

Does anyone know what this is? Is this a hardware or software issue?
What can I do about this?

Thanks for your help.

Comments

Eugenia wrote on 4/1/2008, 1:39 PM

If you are running Vista you need version 8 of Vegas.

tsimon wrote on 4/1/2008, 1:59 PM

Thanks for the reply. I'm using Windows XP and Vegas version 6.0b.

Eugenia wrote on 4/1/2008, 2:38 PM

It is the avi plugin that crashes. Are you trying to edit any Xvid or dvix files? You see, vegas don't really support those formats.

tsimon wrote on 4/1/2008, 4:41 PM

I'm editing mpeg 1 files and trying to render them to any format I can - Mpeg1, wmf, avi mov. It doesn't matter which format I try, the system either crashes or gives me that error message.

Eugenia wrote on 4/1/2008, 5:23 PM

Yeah, an incompatibility I guess. The only thing you can do is temporarily uninstall Vms6, install the trial of vegas 8, and do your job for 15 days, and then re-install vegas 6 back and use it with other formats. You can't do much about it unless you upgrade to Vegas 8 (which I don't think it would crash, try it).

Himanshu wrote on 4/1/2008, 6:28 PM

aviplug.dll in v6.0b is older than in v8, so Eugenia's suggestion of downloading and testing the trial is a good one.

Before you do that, does the problem with 6.0b happen with any project or just this particular one? Instead of MPEG-1 input, what if you try some different input? You should figure out if it's the input that's causing a problem, or something else.

You also mentioned that either the system crashes, or Vegas gives you a message. When you say the system crashes, what do you mean? Do you get a blue screen? That might be symptomatic or hardware/device driver issues which you will need to resolve. Make sure your system meets Vegas' requirements and has latest WinXP updates and also drivers for your graphics and audio devices.