Retrieving Media

alliedog wrote on 6/4/2005, 5:22 AM

When I hit the "Make DVD" button and go through the sequence to burn a DVD, I get a message saying "Retrieving Media, please wait." It takes a long time, so I hit cancel. I get a message back saying:

It has been determined that your project is too large for selected media. Would you like to continue anyway?

'SFMMCX'-(17)
'atapi'-(1)
-'MATSHITA DVD-RAM UJ-811 H100'-(0)
Module sfmmcx.cpp Line 424
A hardware error occurred.
Unknown Additional Sense 09 90

Status: 00020202
Command: 00 00 00 00 00 00
Sense: 04 09 90
Info: 00 00 00 00
Specific: 00 00 00
Extra: 00 00 00 00 00 00 00 00 00 00

1) How can I fix this problem?
2) How can I find out how big my movie file is?

Comments

ScottW wrote on 6/4/2005, 6:30 AM

Can you prepare the project without burning? DVDA has very poor support for many different burners and/or media combinations. If you can prepare the project, then you can use some other software such as Nero to do the actual burn.

alliedog wrote on 6/4/2005, 8:25 AM

Thanks Scott. The movie is already created and rendered on Sony Movie Studio. I actually went to Movie Studio (so, by default DVDA) to get away from Nero. Plus I already have the DVD hardware for burning. So, buying something else isn't much of an option. Any suggestions since that's the case?

ScottW wrote on 6/4/2005, 12:17 PM

You can try formally reporting the problem to Sony.