Saving preferences

jp_in_denver wrote on 6/12/2011, 7:42 AM
A question to the community?

When you're upgrading Vegas Movie Studio 10, how can you save all of your customizations to the product? While troubleshooting another problem I tried reinstalling Movie Studio only to learn that virtually everything I had carefully set up, including 4 custom windows layouts and tons of options->preference settings were lost. My other photo & video programs do not do this, they typically preserve the customizations but VMS obliterates everything and sets them all back to the factory defaults. I'm sure there must be some way to prevent this. Can others explain how they do it please?

Comments

Chienworks wrote on 6/12/2011, 9:06 AM
Normally a reinstall or an upgrade preserves most of the settings. Did you clean out the registry before doing the reinstall? If so that could explain why you lost them.
musicvid10 wrote on 6/12/2011, 9:17 AM
jp,
What do you do for work in Denver?
Not phishing, just curious.
musicvid
jp_in_denver wrote on 6/12/2011, 10:07 AM
No, didn't touch the registry. Used the standard control panel program removal first sine it required removing the existing instance first though. If you say it typicaly doesn't behave this way then I wonder if it may have been because the original installation was from the boxed version of the program and the re-install was from the downloaded version although they both appeared to be the same build 179 version ID.

question - Is it typical that you should also need to re-enter the license key? It made me do that as well.
jp_in_denver wrote on 6/12/2011, 10:09 AM
musicvid - I work in the world of telecom service providers managing a multitude of Solaris & Linux servers for VoIP switching, voicemail & conferencing products.
Chienworks wrote on 6/12/2011, 11:19 AM
You shouldn't have removed the old one first. No need to do that. But since you did it's like you were installing from scratch as if it had never been installed before.
jp_in_denver wrote on 6/12/2011, 4:37 PM
Chienworks,

Have you tried this lately? I don't know about your system but for me running VMS 10 on Windows 7 you have no choice. It pops up a dialog that demands you uninstall the existing version before it will allow you to to proceed with a reinstallation.

Jon
Chienworks wrote on 6/12/2011, 6:25 PM
Well, i'm using Vegas Pro, not VMS, and Windows XP. However, i have never seen any version of any of Sony's software require this. In fact, Sony themselves recommends that reinstalls, updates, and upgrades be performed over top of the existing installation.
jp_in_denver wrote on 6/12/2011, 8:32 PM
That would definitely be better if VMS worked the same way. I do a lot of work in ProShow Producer from Photodex and it works the same way you describe Vegas Pro does. Unfortunately with VMS you get this message which gives you no choice but to wipe it out: "Vegas Movie Studio HD Platinum 10.0 is already installed. If you want to reinstall the application, please unsinstall the existing version before reinstalling." And you are correct, that is likely why the settings get wiped out as well. Seems there should be a better way, especially if they've already done the heavy-lifting developing the procedure for Vegas Pro. I only do this as a hobby and at this time Pro is out of my budget so I guess I just have to keep better track of the changes I make to the defaults. - Thanks for your replies though.
Markk655 wrote on 6/13/2011, 6:03 PM
JP.

That's strange. I have VMS 8,9,10 and now 11 all installed. No issues. That uninstall button is hard to hit :)

No messages from VMS HD Platinum 11 at all.
jp_in_denver wrote on 6/13/2011, 8:28 PM
Mark,

That's interesting. I haven't tried the new version 11 yet and I don't have any older versions to experiment with. I'd be interested to know if you have ever reinstalled the same version over itself without uninstalling first. If it works for others that way I can't understand why I get this dialog telling me to remove it first. Surely I'm not the only one but if I am I'll open a ticket with Sony asking why. Also, are you on Win7, Vista XP or something else? I'm using the 64 bit Win7 home premium OS.
Markk655 wrote on 6/14/2011, 12:30 PM
I have never reinstalled the same version over itself. I'm Vista Home premium
Chienworks wrote on 6/14/2011, 6:59 PM
I've rarely ever reinstalled the same version on top of itself, but when i have i get the same dialog box that shows up with all well-written and well-behaved Windows software. It asks me if i want to do a repair, an uninstall, or a fresh install. It never requires me to uninstall though.