Vegas Movie Studio Platinum 15. Serial No: P3-xxx
I am running Windows 10 on an Intel Core i7-2600k CPU@3.40Ghz
with 16Gb RAM 64 Bit OS x 64 Processor64
I have three major problems:
1. Saving my unrendered Vegas Projects
2. Saving my rendered videos
3. Creating DVDs using Vegas Platinum 16 and DVD Architect
I keep getting Error Messages like this: "Unable to save your project due to a system error"
Because my C Drive had only 79Gb of space, I took the advice offered on your support page to create a new Temporary folder in one of my external drives with 500Gb of space, but the error message still appears.
Prior to this, back in February, I saved a wedding video project as a vf file on an external hard drive with 447Gb of free space. When the project was completed, I saved it once again, this time an error message appeared:
“Some of the media on the timeline was not trimmed in order to preserve quality”.
The save process then began but then, not long after, another error message appeared:
“An error occurred while saving the project file “24-02-20 Ceremony Complete.vf”. The file could not be created”.
Could you tell me:
1. Why did I receive these error messages?
2. What do I need to do to trim the media in order to preserve quality?
3. What is causing this error?
I am now unable to save any of my work. I am therefore desperately seeking your support.
Yours sincerely
JD Roberts