My new Movie Studio 3.0 capture process is not working properly. The video is almost unreadable. It is very choppy and broken into blocks that seem random. I cannot tell what is in each block on the video because the contents seemed scrambled. Some of the colors may be right, but the formatting within each block seems incorrect. There are a few random large square gray boxes throughout. The audio seems to be OK.

I have been capturing from a Sony camcorder DRV38. I tried viewing the captured clip with Windows Media Player and the gray boxes and the scrambled boxes seem to stay in the same place between frames. I also captured the same video using a Sony camcorder software product called ImageMaker with no problems, so it does not appear to be my camcorder, firewire connection, or my PC. I have defragged my PC and have no other applications running during the capture process. I have tried to capture very short clips and medium length clips with same results. I am using default preferences in Screenblast.

Sonypictures Customer Service has not been helpful with this problem. They are trying to blame my camera or PC, but since I am not having problem with my other capture application, it does not seem likely that they are the source of the problem.

Does anyone have any suggestions on things I might try? Thanks.