Serial Numbers do not match for updates

ehalepdp wrote on 12/19/2004, 5:34 PM

New boxed version of Vegas Movie Studio + DVD purchased 7 days ago. Trying to get updates to install for Movie Studio and DAS and my serial numbers supplied in the documentation do not match the numbers shown on the help screen, that do not match what the upgrade says the number needs to start with.

Help with - 'The Secret Word' the 'Magic Web Site', the'Magic Telephone Number' to be able to update Movie studio 4.0 and Dvd Architecture 2.0.

Can't say whether I have a fully working product if I'm not working with the same level software as everyone else cause things are not working per the pdf manuals. Thanks Ed

Comments

on30trainman wrote on 12/19/2004, 5:58 PM

Are you having problems updating both Movie Studio and DVD Architecture Studio?
MS has an update - Ver 4.0a Build 48. There is no update for DVD Architecture Studio. The listed update is for the full version of DVD Architecture. If you download and install that update you will have an invalid serial number problem.
My update of MS went smoothly.

Steve W.

ehalepdp wrote on 12/19/2004, 6:52 PM

It is Movie Studio + DVD version Vegas 4.0. No update has worked for either. I'm at build 42 on Movie Studio and build 22 on DAS

ehalepdp wrote on 12/19/2004, 8:02 PM

Thanks Steve for your input. I guess I'll have to wait for MS people and DAS people to get back to my emails and explain their version numbering scheme to see whether there are updates for my software.

artone wrote on 12/19/2004, 9:52 PM

Hi Ed,
Tried this link for the MovieStudio 4.0 update, downloaded it and update and it works.
http://mediasoftware.sonypictures.com/download/step2.asp?DID=547

HTH

ehalepdp wrote on 12/19/2004, 11:47 PM

Yea!

Guess I picked the wrong product to update. The link was the correct one and it did not ask for a serial number to install.. HTH, was on the case.

Thanks, Ed

I'm going over to the DVD AS thread now to see if there was something there to update it correctly if any updates were trully available.

Chienworks wrote on 12/20/2004, 3:46 AM

There doesn't appear to be an updated to DVD Architect Studio. The build 130 you mention is for the full version of DVD Architect 2.0b. This is a different (and much much more expensive) program than DVD Architect Studio. You don't have a serial number for it because you only paid for the Studio version.

on30trainman wrote on 12/20/2004, 8:11 AM

Sorry - I edited my post as asked. I reread your post and see where I totally misinterpreted your comment and I agree with you.

Chienworks said:
"You don't have a serial number for it because you only paid for the Studio version."

My version of Movie Studio + DVD (just installed last week) has different serial numbers for the two parts - MS and DVDAS. They were installed separately from the INSTALL menu.
But as said: there is only an upgrade of MS to Ver 4.0a Build 48. Nothing yet for DVDAS.

My upgrade to MS went smoothly, but I think I remember having to enter the MS serial number (serial number - not the registration number that Sony sends after you register the products) from the manual when the upgrade was run the first time. So far MS has been very stable for me. Was a user of Pinnacle Studio products, but never had the a lot of major crash problems that others seem to have. Just lucky I guess. But I am liking MS+DVD.

Steve W.

Chienworks wrote on 12/20/2004, 8:47 AM

Steve, you added a word to my post. Please take it back out! I did not say "(DVDAS)", which is the whole problem that is going on here. I said that he didn't have a license to DVD Architect, which is true. He has a serial number only for DVD Architect Studio and he downloaded the update to the full version of DVD Architect. These are different programs and the serial number for the Studio version will not work with the update for the full version.

Please quote me correctly. Thank you.