Just a note to the support guys from SF and Main Concept who hang in this forum. I have been watching you guys work and I have to praise you for it. I have watched folks get balistic or flaming without cause or because of their own ignorance. Each reply to them has been professional and showed a real desire to solve their problem, even when they just want to flame or pout. You have suggested ways to diagnose the problem and offered to view it for yourselves to try to locate the problem. Sometimes it takes several posts to the same user for you to get it worked out for them or until they find their oops.

It is hard to moderate a forum or a newsgroup. It takes professionalism. You are doing great. Thanks

I have used email support twice now and the help has been equally as good. In one case a quick workaround was sent to me with files to assist and then even after the incident was closed, I got another email from a different tech with a permanent fix two days later.

I am pleased with my investment and the help you offer loyal users.

Keith