Just last month I purchased Movie Studio Platinum 17.0, and updated it to build 204. I recently attempted to create a new project when I notice a strange crop of my footage. There was no initial keyframed action, or any sort of made fixture. The content I choose was specifically 1920x1080, but was read as 640x360x32 in the media list. This unusual proportion even goes for images as well. It seems to be the entire video frame is shrunk inside the display. Nothing can go in, or out of what is considered the "whole frame," that is very small.

I tried to stretch the image, but for some reason I am unable to do that. I cant pull, or drag it anywhere out of this 640x360 crop. This scaled down display couldn't be fixed by altering the pixel aspect to wider, or neither could my project properties solve it. The worse part is that it will ultimately render what the shown 1/9th of the display that is actually the content in the center of the screen).

Is there something that I am doing wrong? Is it a software defect, or Could it just be my hardware? I am attempting to do this on my HP laptop 17,and it has Windows 10. What needs to be done to solve this issue? Please, I need to know what could I do, and could you help me.

- Julian G.