SmartScription Expired. Lost Access

Gastor wrote on 9/23/2025, 1:59 PM

As many of you know, the SmartScription plan is no longer being offered. But for those who aren't familiar, unlike the subscription, the Smartscription was a subscription that included the purchase of the last versions of all the software at the end of the contract. (I.E. I purchased the Vegas Pro 21 Suite, which meant that in 2 years, whatever the latest versions of Vegas Pro, Acid Pro, Sound Forge, Vegas Effect, and Vegas Image were around at the time, I'd be able to download and own even after the contract ran out.)


I began receiving pop ups telling me that the subscription was coming to an end 2 weeks ago. I reached out to support for a ticket, and have only received the automated responses. At this point, Vegas Pro 23, Acid Pro 11 and Sound Forge 18 have all stopped working.

Any ideas what I can do? I've responded to the ticket multiple times. All i got was an automated responses that assumed I had an old version of Vegas Pro from the SONY days and how to problem solve if the issue was related to that.

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