Doug,

Yes, you'll need to download the MPEG plug-in and install
it to get MPEG support. This can be found on the Download
section of www.sonicfoundry.com.

Please contact technical support to resolve the issue with
the JPEG not showing, I've never heard a report of that
happening before. Have you tried hitting the Refresh
button on the Explorer window?

Mike


Doug Hoppe wrote:
>>I have some JPEG files that don't show up in the Windows
>>docking area. Also, I have the same problem with a MPEG
>>file. All of these are recognized properly in Windows 98.
>>
>>Please let me know what might be causing this. For the
>>MPEG file, do I need to install the MPEG plug-in?
>>
>>Thanks!
>>
>>