Sony Vegas Movie Studio Platinum 13 Won't Load

JasperCH wrote on 9/21/2014, 2:53 PM
A few weeks ago I purchased Sony Vegas yada yada (it's in the title), and it worked great. About a week ago the program kept crashing, so I just closed it. A few days ago it was frozen on the start-up screen and the only way I could close it was to shut down my laptop. Cut to yesterday and it won't open at all.

I've tried several things and none of them work. On the Sony Support FAQ answer for "My program won't load" (https://www.custcenter.com/app/answers/detail/a_id/1101/kw/reset%20software/related/1) I tried the first few things and it didn't work, and there's a post below me with a similar issue; I tried the first option presented there of reverting the program back to default settings and it still won't open.

Use of Movie Studio is vital because I'm working on a short film and I make Youtube videos, and I can't afford to lose all that work. Any help would be greatly appreciated :)

Comments

D7K wrote on 9/21/2014, 4:23 PM
Try this:

Quit Movie Studio completely. Hold down both the Shift & Ctrl keys while you launch it again. This will reset everything back to the 'factory installed' state.
JasperCH wrote on 9/22/2014, 10:29 AM
I tried this yesterday and it didn't work. /: I'll try it again now to see if there's been any change but not holding out a lot of hope.
TreeTops wrote on 9/22/2014, 11:28 AM
Some have reported that New Blue plugins have caused problems with Version 13. I had to completely remove all New Blue stuff to get Version 13 to load.
JasperCH wrote on 9/22/2014, 11:36 AM
I've read this too. How did you do it?

EDIT: problem solved. I uninstalled and then re-installed and it's loaded perfectly. Phew! :)
jetdv wrote on 9/23/2014, 12:09 PM
TreeTops, if you're having any issues with any NewBlue plugin, please send the information to support at newblueinc.com.
TreeTops wrote on 10/4/2014, 10:35 AM
New Blue working OK now with Movie Studio Plat 13. I used New Blue links posted in another message. Downloaded and installed. Thanks jetdv.