SPOT - Sorry to bother you, but I ordered a book and I'm still waiting

FrigidNDEditing wrote on 12/24/2004, 10:38 AM

Spot, do you know if there's a place I can get a tracking number for my shipment?

Comments

mhbstevens wrote on 12/24/2004, 11:44 AM

Happy Christmas Spot BUT................................... I ordered your book too on December 4 for my Christmas stocking and also no show.

Spot|DSE wrote on 12/24/2004, 2:08 PM

First, which book?
Second, if you ordered the HDV book, when you ordered it, it was listed on the "Buy Now" page and on the main page, that it wouldn't ship until Dec 23rd. All HDV orders were shipped prior to that day; actually, we shipped a day earlier than expected.
Third, please use the support@vasst.com address found on the VASST webpages rather than use the forums for contact? This is Sony's site, not VASST's, and while we check mail several times a day, I don't check the forums, especially not during the holidays or when on Dialup.

FrigidNDEditing wrote on 12/27/2004, 8:48 PM

I kinda figured it was bad etiquette, but I didn't see a support@vasst email on my email (probably just missed it). Any way. Thanks for the info.