Still waiting for answer on cookie cutter plug-in registration issue

wvg wrote on 10/31/2001, 6:45 PM
Come on Sonic Foundry, everyone knows you monitor this forum so why are you stonewalling?

Obviously if the unlock code I was given "unlocks" the MPEG plug-in and Video Factory no longer nags to register, explain why every time I try to use the cookie cutter plug-in in prevents me from using it and again brings up a registration screen.

A simple 'you don't know' would be more creditable then hoping I'll stop bringing this up, which I assure I won't stop doing until you provide a solution.

So either provide a unlock key that actually works, or face the music and admit you don't know why the software you use don't function properly.

I do not appreciate not being able to fully use software I paid for and registered (countless times) and only having a crippled version that don't allow all the features to work.

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