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hans-b wrote on 9/28/2023, 1:40 AM

I have been using Vegas 19 Pro. Last time I logged on all the loaded film clips had completely disappeared. I uninstalled the program and when I went to reinstall it, I found that I only had up to Vegas pro12 showing in my account, yet I have been using 19 for a long time. Where are the video clips and where is Vegas 19 which I have paid for. I cant reinstall and start my video editing again until I have the correct program - no 19.

Comments

EricLNZ wrote on 9/28/2023, 4:12 AM

Is it possible you used different email address when registering your versions and Vegas Pro 19 is under another account?

Steve_Rhoden wrote on 9/28/2023, 9:32 AM

@hans-b If you have your legit Vegas Pro 19 serial number, You can easily download version 19 and do your re-installation. https://rdir.magix.net/?page=XVKA3FGS48HK