Hi Jeff, as I said before, audio recording in VF is done
via the audio track's red record button. It only uses the
system's Sound Mapper that is setup in the Sounds and
Multimedia control panel as the Preferred Device under
Sound Recording (at least under Win2k) so it may work if
set up the physical device as the preferred recording
device. Then you'll need to double click on the speaker
icon in the Start menu bar to bring up the Volume control,
goto Options menu->properties choose the device and then
select the Recording option. Not you should be able to
select which input you want to use (CD Player, Microphone,
or Line IN). Your other option is to use our Siren product
to rip the audio off the CD into an MP3 or WAV file and
then load that into VF.

Good Luck!

dee wrote:
>>HI Jeff, the SF simply stands for Sonic Foundry. It's to
>>be used in conjunction with VideoFactory (Tools menu-
>Open
>>Video Capture) to capture audio and video from a capture
>>source. This application doesn't support just capturing
>>audio (possibly in a future version), but rather video
with
>>or without audio. Now, no audio being captured with your
>>video...please make sure the "Capture Audio" Capture
>>preference is checked. Next, make sure you have the
proper
>>audio source selected on the Audio menu (next to the
video
>>menu) and that the source is really the audio source you
>>are using. I'm still checking into the CD audio
recording,
>>but recording an audio track in VideoFactory is done by
>>clicking on the red record button on one of the audio
>>tracks.
>>
>>Thanks!
>>
>>Jeff Ryan wrote:
>>>>
>>>>
>>>>dee wrote:
>>>>>>Hi Jeff...sorry about the support woes...let's see if
>>we
>>>>>>can get you going!! I'll check into recording audio
>>from
>>>>>>your CD player. As for the no audio in captured
video,
>>>>>>have you installed and are you using SF Video
Capture?
>>>>You
>>>>>>haven't disabled audio during capture via the Capture
>>>>>>preferences tab (Options menu->Preferences->Capture),
>>>>have
>>>>>>you? Please answer the following:
>>>>>>
>>>>>>Operating System:
>>>>>>DirectX version:
>>>>>>Hard drive type (SCSI/IDE):
>>>>>>Computer:
>>>>>>Capture card:
>>>>>>Camera:
>>>>>>
>>>>>>Thanks
>>>>>>
>>>>>>Jeff Ryan wrote:
>>>>>>>>My first complaint is with the support for your
>>>>>>products.
>>>>>>>>It seems that it is almost nil and extremely
>>difficult
>>>>to
>>>>>>>>get to. I called the support number and all they
>>could
>>>>>>do
>>>>>>>>is tell me a new number to call (where you wanted
to
>>>>>>charge
>>>>>>>>me for support) and give me the website for your
>>>>>>support.
>>>>>>>>I went to the website and sent an email last Monday
>>>>>>>>requesting some additional help with my audio
>>>>problems.
>>>>>>I
>>>>>>>>was promised a response within 36 business hours
and
>>>>have
>>>>>>>>yet to get anything back. Do they ever respond?
>>>>>>>>
>>>>>>>>My next problem is simple. I want to be able to
>>>>capture
>>>>>>a
>>>>>>>>song track off of my computers CD drive into
>>>>>>VideoFactory.
>>>>>>>>I have not been able to figure out what I need to
do
>>>>>>define
>>>>>>>>the system or area I want my audio inputed into. I
>>am
>>>>>>also
>>>>>>>>unable to get audio when I am capturing video. I
am
>>>>not
>>>>>>a
>>>>>>>>computer whiz but the solution shouldn't be that
>>>>>>>>complicated should it?
>>>>>>>>
>>>>>>>>It seems that the editing capabilities of the
program
>>>>are
>>>>>>>>impressive but it also seems very difficult to get
>>>>>>anything
>>>>>>>>into the program to edit.
>>>>>>>>Dee
>>>>
>>>>You asked a few questions. Answers:
>>>>I have installed and I am using the SF Video Capture
>>>>program. I was wondering does the SF stand for Sound
>>Forge
>>>>and is this the program I am suppose to be using to
>>capture
>>>>sound also?
>>>>To my knowledge I haven't disabled the audio capture.
I
>>>>did not check it to make sure but I do no remember
doing
>>>>that. (I will check it tommorow)
>>>>
>>>>Operating system: Windows ME
>>>>Hard Drive: Generic IDE disk type01
>>>>Computer: emachines etower 600is
>>>>Capture Card: ATI WDM rage theate video capture
>>>>Camera: none
>>>>
>>>>I didn't understand the DirectXversion. (lack of user
>>>>skill/knowledge) Give me some more info on what
exactly
>>>>that is and I probably can find out. I am also not
sure
>>I
>>>>gave you the right info on my hard drive. Does it
sound
>>>>correct?
>>>>
>>>>As far as I know I do not have the Sound Forge program
>>that
>>>>they keep talking about in the manual. I purchased the
>>>>VideoFactory program at Best Buy and assumed it
contained
>>>>the programs I needed to capture video and sound. Was
I
>>>>mistaken?
>>>>
>>>>Thanks for you help. I really want to make this
program
>>>>work out.
>>>>Jeff
>>>>>>>>