System Freeze, need some help

rcrhea wrote on 4/26/2002, 8:14 AM
I am having a fair amount of trouble using Vegas. I am a new user of the program, and have been running it less than a week. I have version 3, with the 3.0a update.

I have had the lovely "aviplug.dll" crash several times, and recently a really nasty computer freeze (twice, I beleive) where even the mouse was disabled and I have to reboot.

Most times I can use Vegas for hours without incident. I finish, shut down the program and even reboot to "freshen" up the system, come back to work later and boom: a crash, or a system freeze. Is this possibly hardware related? This happens only when I am editing, not during vid cap. I captured over 2.5 hours of video the other day in one sitting without incident.

I am scrubbing to my SCUSI, and I am also working with video files capped to the same disk. There was so much footage that some of it spilled over to my IDE drive (I setup the overflow volumes to do that if it needed the sapce). Is this a bad configuration, perhaps?

My system config is:

Athalon 1.3Ghz
1.5 gigs RAM
GeForce Ti2 64meg
Maxtor 100 gig IDE
36 gig SCUSI 10k RPM
FireWire Card (not sure what brand)

Thanks for any info!!!

Ryan

Comments

BillyBoy wrote on 4/26/2002, 11:18 PM
This may be a hardware issue. If so, probably either your video drivers or the chipset on your motherboard is the place I'd look first. I had a similar problem on another system which I corrected by simply slowing down my CPU a fraction through the BIOS. I now use a much faster system and no hangs, haults or lock ups at all. The only differences are a different motherboard and video card. All my other hardware/software/operating system settings are the same.

Did this lock up happen prior to installing Vegas Video? If not do you have other video editors on your system? Some drivers from other software have been known to not get along well with Vegas Video.

I had/have similar problems anytime I install the Apple Quick time player. Every system, no matter what it causes problems. No doubt some weird setup varation I have. Go figure. Are you using NTFS so large renders remain as one file? Windows 98SE if you're using that has been known to become unstable with very large files if system resources get low.
rcrhea wrote on 4/27/2002, 2:57 PM
Thanks so much for your response BillyBoy!

I am pretty sure I do not have my Athalon overclocked, but I will look into slowing it down a tad to see if that helps.

I haven't had any prior lockups like this before Vegas. I regularly use After Effects 5.0, and never have had any problems with it. I do have Premiere 6 installed, but I never ever use it, really. But by having it on my system, could it be possibly causing this?

I do have QT installed for use with After Effects, so I hope this isn't the problem. All my vid cap was done with Vegas, so all of the lockups have been with avi files, not movs... (not sure if that makes a difference)

My OS, as I forgot to mention earlier, is Win 2K and all of my volumes are NTFS. My motherboard is a Soyo SY-K7V Dragon Plus (AMD Socket-A Based VIA KT266A ATX), and as mentioned earlier my vid card is a GeForce Ti2-- drivers are current.

I was afraid that maybe my SCUSI drive could be the issue... could that be possible?

Thanks again for the info!!!

Ryan

rcrhea wrote on 4/29/2002, 8:37 AM
Just in case someone else has this problem, I thought I would post a follow up to my situation.

The first thing I did was take off my HP drivers and disable script blocking in Norton. I reinstalled Vegas, but this did not seem to fix the problem. I still had crashes. (System freeze and the aviplug.dll error)

The next thing I did was go into the BIOS and give the processor more voltage, and change RAM shadowing. THIS has seemed to work like a charm. I have successfully worked in Vegas for hours doing the same things that previously caused it to crash. It is still early to tell if this is a total fix, but it appears to be.

Vegas is very picky about BIOS settings, apparently.

If anyone else has any thing to add to this, or any further advice please feel free to post.

Thanks so much!

Ryan
chewbonkay wrote on 8/15/2002, 6:53 AM
I upgraded to a P4 1.8 WinXP from a P3-700 98se. My P3 was rock solid - I never had problems. Now, I'm constantly getting the aviplug.dll error. I have never adjusted voltage settings via bios before. Is it as simple as it sounds?

Any advice would be great. I have always been very cautious about such things as I don't want to really mess up my system. How much should I increase voltage - how much is too much.

Thank you.
haydenj wrote on 8/15/2002, 9:04 AM
Ryan,

If increasing the processor voltage fix the problem and you are not overclocking it can be a sign that your power supply is weak to start with regardless of how your PC runs with other programs. What BIOS are you shadowing on your PC?

John
jboy wrote on 8/15/2002, 2:31 PM
Ryan, I have the same motherboard you have, and they are sensitive to substandard voltages, as the previous poster noted. Go into your bios and make sure your 12v, 3.3v, and most particularly your 5v lines, are up to spec. If your 5v line falls below around 4.8v, (kinda hard to give you an exact number, due to individual system variations), I'd be looking to this as a possible cause of your problems. You might also use that crappy little hardware utility that comes with the Dragon to monitor your voltages as you use different applications, but dont leave it on all the time, it's a resource hog. Overclockers.com has some good forums dealing with these kinds of hardware problems. You might check them out if you're so inclined..Good Luck
salad wrote on 8/15/2002, 2:49 PM
Just don't type in Overclocker.com (without the 's')
Motherboard monitor is pretty good, but yes, don't leave it on......that's silly.