TEAC R56S Drive Recognition Failure

Curry wrote on 12/4/1999, 5:24 PM
I just purchased and installed CD Architect and the !@#$%
thing won't recognize the subj. drive, although the web
site says it will!

So can anybody suggest a fix - I'm aware that in the past
folks have had to download an up-grade, BUT ON BRAND NEW
PRODUCT????

Besides, I can;t find a place on the website that lets me
download such an up-grade.

Can anybody help??

Thanks -

Bill Curry, in FRUSTRATED mode!!

Comments

Kelly_S wrote on 12/20/1999, 3:19 PM
Hello Bill.

Here at Sonic Foundry, we are constantly improving our software. At
least, we would like to hope so. :) So even though the product may be
new and out of the box, it is very likely that we've improved on it
since we sent out the orders.

The upgrade for CD Architect is available in the Downloads-> Updates
section from our website.

Downloading the 4.0f (build 280) should update your files and resolve
this issue.

Thanks for your patience.

Sincerely,
K.S.


William Curry wrote:
>>I just purchased and installed CD Architect and the !@#$%
>>thing won't recognize the subj. drive, although the web
>>site says it will!
>>
>>So can anybody suggest a fix - I'm aware that in the past
>>folks have had to download an up-grade, BUT ON BRAND NEW
>>PRODUCT????
>>
>>Besides, I can;t find a place on the website that lets me
>>download such an up-grade.
>>
>>Can anybody help??
>>
>>Thanks -
>>
>>Bill Curry, in FRUSTRATED mode!!
>>
>>