@Kimberly-Durecki I understand your frustration, glad to hear I am not alone with this problem!

I have the same problem and reported it a few weeks back to this forum, here is the link:

https://www.vegascreativesoftware.info/us/forum/vp21-22-text-to-speech-bug-scrambled-imported-audio-on-long-text--146847/#ca922311

I have noticed that it happens to me with large text files with a lot of new line breaks.

Shortening the text itself (or split the text up in shorter parts) solves the issue as a workaround.

I have noticed that when the audio generated is faulty, then the audio type deviates from the normally generated type (MPEG audio instead of PCM).

I am not even sure it is the fault of Vegas as they use Microsoft's Azure servers to do the text to voice as far as I know.

The loss of credits however is regrettable as it is not your fault, and should be compensated, maybe @VEGASDerek can help with that. I think the developers must look into this issue...

@bitman Thank you. I have been battling this for some time. So disappointed as it is one of the reason I upgraded from 21. When you have a large job that wants voice over and then you go to do it and find out it does not work is extremely frustrating and a waste of hours of my time. It blow my mind that I could do it in a $30 program I had and not one that I paid $$$ for. I feel Vegas is really way behind in technology compared to other editing program that do 100x more. I see all of these really cool affects and transitions in video and Vegas cant do them. Check out this guys affect in Final Cut pro... amazing!!!!!!! https://www.youtube.com/results?search_query=ryan+nangle&sp=mAEB I just dont understand why it will create the voice over, you play it OUT of Vegas and it works, you import it into Vegas and it is all scrubbing sound. Sounds like a missing Codec or something maybe. Work around, take the voice over and I put it in another program ( I used Movati Video Suite Editor) and then I just rendered the voice over and then imported that into vegas and it works! It is getting something from Movati that Vegas is missing. Too bad it took 2 hrs of my time to figure this out lol. Yes I should get all my credits back. I had no idea it used credits to begin with, if so I would of not of keep on rendering 4-5 minutes of voice over about 20- 30x trying to get it to work uggg... @VEGASDerek could you help me get my credit back. Thank you. Kim

@Kimberly-Durecki you know there is a limit. Go to VEGAS Hub, make sure you are logged, click on My Profile.

Look at My Hub Benefits. Move the mouse pointer over it and it will let you know how much you have left.
Now, if you need to buy more, you can refill your account.

The price to buy more that you can see by clicking on "get more".

@Kimberly-Durecki I have a Vegas 365 (suite) subscription and according the hub info it should reset the 150000 text to speech character limit each month (I am currently at 93 %, I have never checked this, but I assume the reset works). A pity though with the audio issue, maybe it is a missing audio codec, I do not know, if one pays for the service, then Vegas should make sure it installs all the needed codecs or you lose credits for nothing.

I am starting to think that if the returned audio file from the servers is detected to be big, or the actual internet speed detected is low or available bandwidth at the server is low, then one of these thresholds may trigger them switching from PCM to MPEG (which is of lesser quality, but smaller size than PCM which is beneficial (takes less bandwidth) for transport over the internet...

This may also explain why some have an issue and some do not have an issue with the the same text files, depending on the current internet speed, available bandwidth, or it just plainly always works if you have that particular audio codex installed...

@Kimberly-Durecki you know there is a limit. Go to VEGAS Hub, make sure you are logged, click on My Profile.

Look at My Hub Benefits. Move the mouse pointer over it and it will let you know how much you have left.
Now, if you need to buy more, you can refill your account.

The price to buy more that you can see by clicking on "get more".

 

Yes, correct I do now know this, but is this limit for the month? Mine says 120280/160000 so does this reset monthly? 40,000 of it was because I kept redoing my voice over time after time to get it to work.. uggggg Had no idea AT THE TIME there were characters used to do this. Also, when you buy more, is this just for that month? Does the remaining roll over to the next month if you dont use them? Is this price lets say for 50,000 characters 4.99 a one time charge? None of this is explained. Also, where do I find all the media stock at? Where is it?

Always so many questions that are not clearly explained. Thank you.

Thank you. Kim

@bitman It is terrible that your subscription does not work, would think you should not have to pay for a part of it.

Why put out a new version if it does not work? Maybe the text is too long to do a voice over, if so why arent they correcting that? My internet speed is the fastest the Xfinity business offers so I know it has nothing to do with the speed. I am no expert but I have a very good feeling it is a Codec. Why would my $30 program (Movavi Video) work and this does not? BTW I love Movavi and it makes great reels and you can make them for all social media size and I can import a 3 minute video which takes Vegas 4-5 minutes to render and it will render it in about 30 seconds! The program is CHEAP and Amazing. It has AMAZING transitions and I can do so much more with it then Vegas, sad but true. Hope they get this fixed, if they even know it is an issue since you CANT directly contact them. Thank you.

may be it is giving issue in large text but i recently created two tutorials with Text to Speech feature (English).
it worked fine.

just sometimes. Generate Preview (free) stopped working. so i have to spend my character to listen and check speech.

You can directly contact Magix. Go back to the top and click on support.

@bitman, what is the name of that audio file?

@Kimberly-Durecki you know there is a limit. Go to VEGAS Hub, make sure you are logged, click on My Profile.

Look at My Hub Benefits. Move the mouse pointer over it and it will let you know how much you have left.
Now, if you need to buy more, you can refill your account.

The price to buy more that you can see by clicking on "get more".

 

@Reyfox  As I mentioned I did not know that text to speech used credits. How long are these credits good for, do they refill after a month? A year? Or are these credits good only for the lifetime of your program? Like I said I am on 78 or 75% right now as I kept doing my text voice over over and over and over again to try to get it to work. If you refill these is the price I see a one time cost of monthly? I feel it does not explain this in the profile. Thank you again.

@Kimberly-Durecki I really don't know how things actually work with this. I have the same questions that you have, and there really is no clarification/details explaining this. Maybe an email sent to sales would start to open the door.

Or, you can find out when the new month rolls around to see if they are "refilled". I do know that there is a difference between perpetual and subscription, with yearly subscription having more. But whether it gets refilled each month, I can not say.

@bitman, what is the name of that audio file?

@Reyfox The screeching/scrambled sound returning from the servers (with "large text-to-speech" input), once in Vegas has also .wav as suffix/wrapper, but the stream format seems MPEG Audio, unlike a good return (smaller text input) which is also .wav, but PCM inside...

example of a unplayable sound file return into Vegas:

General
  Name: AudioClip20240810-1.wav
  Folder: C:\Users\(username)\OneDrive\Documents\VEGAS\VEGAS Projects\VP22\Oostenrijk
  Type: MainConcept MPEG-1
  Size: 2,65 MB (2 711 040 bytes)
  Created: Saturday, August 10, 2024, 10:22:19 AM
  Modified: Saturday, August 10, 2024, 10:22:19 AM
  Accessed: Saturday, August 10, 2024, 10:22:19 AM
  Attributes: Archive

Media information
  Stream format: MPEG Audio
  Audio stream #1
    Audio format: MPEG Audio
    Sampling rate: 24000 Hz
    Channels: 1 channel
    Bit rate mode: Constant
    Bit rate: 160000 bps

Streams
  Audio: 00:02:15,552, 24 000 Hz; Mono, MPEG

ACID information
  ACID chunk: no
  Stretch chunk: no
  Stretch list: no
  Stretch info2: no
  Beat markers: no
  Detected beats: no

Other metadata
  Regions/markers: no
  Command markers: no

Media manager
  Media tags: no

Plug-In
  Name: mcplug2.dll
  Folder: C:\Program Files\VEGAS\VEGAS Pro 22.0\FileIO Plug-Ins\mcplug2
  Format: MainConcept MPEG-1
  Version: Version 22.0 (Build 93)
  Company: MAGIX Computer Products Intl. Co.

@bitman, I tried to search for the file name with no success from within the HUB. I went directly to Storyblocks and had no success their either.

As for text to speech, I've personally never used it in a project. I have played with it translating English to Polish to annoy my Polish wife, but that's it.

The usage limits are shown on the Comparison screen on the Vegas web site:

See the footnotes for details.

John CB