The activation of AAC (MC) failed

Bob-Martin wrote on 4/6/2021, 9:20 AM

Hi all.

 

New to Movie Studio 17 Platinum here. I had the trial version and didn't notice this issue until i bought MS 19 Platinum. I get an error when trying to render or selectively pre-render files. I've installed & re-installed several times now, each time i get the same error.

Anyone got any ideas on how this can occur and what the fix is?

Comments

EricLNZ wrote on 4/6/2021, 5:22 PM

There's no MS19. Typo presumably?

AAC(MC) is possibly a codec that needs to be unlocked the first time it is used. Are you connected to the internet?

Bob-Martin wrote on 4/7/2021, 6:07 AM

Thanks Eric, yes typo it’s MS 17 Platinum I bought.

My PC is definitely connected to the internet. So I’m no further forward today... will try it again later.

 

Cheers,

bob