Comments IanG wrote on 9/25/2004, 3:06 PM It works OK for me, but are you sure about the bitmap? My options are jpg & png. Ian G. jimmyz wrote on 9/25/2004, 3:51 PM Maybe it's because where I'm taking the snapshot it's an imported still....hmmmm Nope it doesn't matter any attempt closes the program. jimmyz wrote on 9/26/2004, 1:36 PM I've reinstalled and it still closes the program. When I click the icon the folder pops up and then quickly dissapears, and the program closes. help, it doesn't matter if it's a still or video. jimmyz wrote on 9/26/2004, 1:40 PM Fixed, the snaps wouldn't work on old files I brought in but once I started a new project it works and my older project works now. 1