I reported a couple of problems in Titles and Text over a year ago.
SCS #130313-000005 on 3/13/2013
SCS #130325-000096 on 3/25/2013
My report dates go back over 1 year and who knows when they were first reported.
Both these reports were acknowledged as...
"This is a known issue set to be resolved in a future update of the application. Thank you for reporting this issue. "
So what is Sony commitment to fixing problems?
I think a year is more than a reasonable timeframe even for complicated or dangerous fixes. By dangerous I mean a fix can easily break existing stuff, and therefore needs extra QC time.
The problems were fonts not showing up in Titles and Text, but did show in Legacy text and Protype and NewBlue titler pro.
The other was some fonts showing but the wrong font seems to show in the preview window when the correct font is in the T&T user interface window.
In my case the problem fonts, are all Adobe fonts installed by Photoshop. They are OpenType fonts with postscript outlines. My TrueType fonts or OpenType fonts with TrueType outlines seem to work.
SCS #130313-000005 on 3/13/2013
SCS #130325-000096 on 3/25/2013
My report dates go back over 1 year and who knows when they were first reported.
Both these reports were acknowledged as...
"This is a known issue set to be resolved in a future update of the application. Thank you for reporting this issue. "
So what is Sony commitment to fixing problems?
I think a year is more than a reasonable timeframe even for complicated or dangerous fixes. By dangerous I mean a fix can easily break existing stuff, and therefore needs extra QC time.
The problems were fonts not showing up in Titles and Text, but did show in Legacy text and Protype and NewBlue titler pro.
The other was some fonts showing but the wrong font seems to show in the preview window when the correct font is in the T&T user interface window.
In my case the problem fonts, are all Adobe fonts installed by Photoshop. They are OpenType fonts with postscript outlines. My TrueType fonts or OpenType fonts with TrueType outlines seem to work.