Total Mess with Custom Templates

fdohmann wrote on 8/25/2009, 4:23 PM
Customer Service acknowledges the bugs I reported earlier and send me a link to "CustomTemplates.pdf" to help with importing the V8 Custom RenderTemplates. Here is my answer:

Why changing what worked for years? Any prior version was able to import the custom settings. No bugs. Who needs the new Format box, we were used to change the description manually. Now, if I follow your PDF instructions and copy the old templates to the new file location the result is even worse.

In case of our old "AllChurchTV" template when opened in V9 the "Notes" read: "480x360, 300 Kbps, 24FPS, 32 kbps, 44 kHz, stereo CBR" while the "Format" displays: "Audio: "[b]4.3 Gbps, 353 Hz, 44100 Bit, 0 Channel, 0x31960 Video: 1.500 fps[/b, Project, Frame Size Progressive, Pixel Aspect Ratio: 1.000".

Go figure an Audio of "4.3Gbps" and "1.500 fps" out. On top of it, try changing the custom Bit rate on that template. All options are greyed out! Unusable!

Forget the CustomTemplates.pdf. Even that left the Sony office untested. The whole V9 version is a mess. How can somebody mess up a great program with functions that worked for years that much?

Comments

Cliff Etzel wrote on 8/25/2009, 4:53 PM
We're all patiently waiting on version 9.0b to be released this week. Maybe that will resolve this and many other issues.

Cliff Etzel
Videographer : Producer : Web Designer
bluprojekt
rs170a wrote on 8/25/2009, 5:13 PM
Customer Service acknowledges the bugs I reported earlier and send me a link to "CustomTemplates.pdf" to help with importing the V8 Custom RenderTemplates

You got a PDF?
All I got was a link to How Do I: Recreate your custom presets on Video FX and transitions which was no help at all.
This problem is an on-going "discussion" with SCS that I doubt will be fixed anytime soon :-(

How can somebody mess up a great program with functions that worked for years that much?

I asked them that same question.
As expected, there was no response.

Mike