Try yet again: can we cut the crap?

JoeD wrote on 2/11/2002, 6:30 PM
Looks like it's just too hard for the VVideo owners to keep their sticky fingers off the buzzer - these questions apply to CURRENT VEGAS AUDIO OWNERS WHO PAID TOP DOLLAR FOR VAUDIO.

Sorry VVideo morons - just shut up and sit down on this one.
SF? Please stand up and answer the WHY to this basic question:

After the fact that many SF users paid top price for your product (roughly $500-600.00 pricetag - pre knowledge of anything vvideo btw), why isn't SF offering the audio features available in VVideo to Vaudio users via a patch/update?

How about that question (we'll start one by one if it helps grasp any of this)?

We'll follow up with the other questions as soon as the morons (prior reponders) leave and SF takes a shot at this basic question.

This will also go to SF sales/tech supp as well in hopes of a real honest answer.

JoeD

Comments

MyST wrote on 2/11/2002, 6:55 PM
I'm a Vegas Audio Lite user (it came with my Acid Pro 3.0).
From what I'm reading in your posts, you seem to think that you were shortchanged by SF. You paid top dollar for Vegas Audio 2.0, is that correct? You knew what you were buying when you handed over that cash, right? It seemed worth the price of admission.
The thing is that 2.0 is now dead. If you want the latest audio tools, you now have to buy VVideo 3.0. I believe you were offered a reduced introductory price. SF has said that all their latest audio tools are in VVideo 3.0, and that should a VAudio 3.0 come out, purchasers of VVideo would benefit from those upgrades also.
I have a 2.0 version of Acid just gathering dust because I wanted more features. If I wanted more features, I knew I had to pay the bucks to upgrade.

That's what I get from your post, let me know if I'm missing something.

Note to SF: Why don't you just have "VEGAS 3.0" No video, no audio...just Vegas.
Wouldn't that also calm down the useless bickering between VA and VV users?

Later.
CAPNDigital wrote on 2/11/2002, 7:14 PM
JoeD, answer this...

Should Sound Forge 4.5 users recieve all the benefits/improvements of Sound Forge 5.0 through a FREE update patch?
If SF releases Sound Forge 6.0 or Acid Pro 4.0 in the next couple of years should current level users recieve those new features, benefits, et.al. with a simple FREE update patch?
If you've been using Sonic Foundry products since the Mid-80's (or any computer software for that matter) shouldn't you be used to this standard business practice of offering FREE updates via patches within the same version but new versions (such as moving from 2.0 to 3.0) require a new purchase (many times at discounted pricing to registered (read "faithful supporters") users of the previous version)?

As for the simple question: (I believe I remember it from your first post many, many, many posts back...)
Will Vegas Audio 3.0 be released and if not why can't SF admit it?
Hmmm, seems to me (quite clearly) that was answered some time ago...
No Vegas Audio 3.0 is not expected to exist, SF did "admit" that AND any new Audio features that may have been developed or improved upon would be made available to VV3.0 users.

Frankly I am an AUDIO user but I purchased VV2.0 (subsequently 3.0 upgrade) because it offered ALL of the Audio features of it's Vegas counterpart WITH the added benefits of VIDEO editing. If I never used the VIDEO portion, oh well, at least I have that ability. Fact is, in this day and age many clients/customers have at least some desire or interest in utilizing VIDEO in their projects. Even if it's something as simple as a Band logo animated to accompany an AUDIO stream of their latest mix to something as complex as a complete Music Video. If anything, VV3.0 has only given me the ability to offer more to my AUDIO based customers than simply having a Vegas Audio 3.0 (should one had ever existed in the first place)

Now, can't we all get back to discussing Mixing Techniques, Troubleshooting, and all the other things that producing music is supposed to be about...

CAPNDigital
JoeD wrote on 2/11/2002, 7:17 PM
Well no myst,

I understand the upgrade process (did it many times. Upgraded Foundry more times than can mention, upgraded Vegas 1.0 to 2.0 - top dollar paid of course).

What I'm talking about is:
SF releases two products - VVideo and Vaudio (Vaudio before VVideo).

Outstanding Audio issues (which many Vaudio owners helped bring to the forefront) are now available in vvideo only.

I'm not asking that ANY of the video features be "thrown in" for Vaudio owners...but that the necessary audio features (master buss, CD arch fashion burning - which applies to audio really, better plug-in support) that were called for by current Vaudio owners be made available to Vaudio owners via a patch.

Again, if I did video work, VVideo would've been my choice. But I feel the much needed audio features SHOULD be supplied to those Vaudio owners who have paid so much in the past (Vegas 1.0 up to Vegas 2.0 - which I've heard arguments on just how valid the upgrade price of that situation was suspect).

If confused, also look up current SF CD architect support to those who have purchased that application. It doesn't exist - but it is only made available to VVideo owners?
Is something wrong here? I think so.

Look, I like to cut to the chase. After all the support and $ I've sent (and I doubt I'm the only one btw) on Vaudio up until this day - one would think that SF would offer the updates to AUDIO in Vegas Video.

This is question 1.

thanks,
JoeD
JoeD wrote on 2/11/2002, 7:28 PM
I understand your take. I understand VVideo and all it offers - especially in the realm of video features.
It's the audio features that SHOULD have been available to Vaudio owners (owners who in a way helped get these features put in mind you) is what I'm questioning here.

It may seem slight to you, but to Vaudio owners - a simple patch to update the AUDIO updates seems like a reasonable request.
I'm not asking for the moon here. And no - I havn't seen a formal repsonse from SF on VA3 matters.

NOTE: I have EXTENSIVELY used VVideo outside of my studio and heck, I will most likely upgrade that route as I am interested in doing video work (especially after comparing to like products in that realm).
I think this is what you VVideo owners don't seem to understand.

What I'm asking ONLY reffers to my matters and ownership of Vvaudio however. The updated audio features should be made available - it's a rather meager request Capn

JoeD
MyST wrote on 2/11/2002, 7:32 PM
Outstanding Audio issues (which many Vaudio owners helped bring to the forefront) are now available in vvideo only.
--------------------
I will agree that IF there are still bugs in 2.0(and I don't know if there are any) then SF should make an effort to keep trying to solve them, even if they are up to 3.0. But that's where I think it should end.
I don't think that new features available in 3.0 should be available to 2.0 users.

Later.
JoeD wrote on 2/11/2002, 7:46 PM
Add to this:

I recently upgraded 4.5 to 5.0 (CD architect owner as well with burner purchase).

Now part of this upgrade was for my need of 24-bit support, and part was that CD burning was now added and touted in SF5 (plus a few other little features).

As most will tell, you CD burning with any new burners and CD architect is problmatic - and it's tough to find some of the older drives that CDarch supports).
SF decided to dump this product due to the decision to stop the necessary burner update support.
Fine - owners balked and bitched...but had to eat it in the end.

Now comes VVideo, and this is the only application which now supports the CDarch burning fasion. I don't like what I see here. Sonmething is wrong about this so I am vocalizing this now (If I only bought 1 sf product...then I might just blow it off But I (like many others) paid for past upgrades...and the items I'm asking about
coincide with Vaudio application (moreso than VVideo).

Reality:
It's a marketing technique (that is the real answer...it's just not being stated...which is what I want to hear from SF)

So yeah...
I am questioning as for why CD arch burning ability, improved plug-in support, master buss (all things vegas audio, sf 4.5/5.0 users in a way helped come about) cannot be provided via an update.
I think it's VERY reasonable based on past issues which still plague SF product owners.

JoeD
CAPNDigital wrote on 2/11/2002, 9:00 PM
JoeD,

Point well taken. I can fully appreciate the concerns many VA users are asking, I just think this topic has been stumbled over for some time now - the thing I guess right now (as it has been for some time) is to wait even longer. I know even VV3.0 users have been waiting for Update patch 3.0a (and hey it's the middle of Feb.)

CAPNDigital
Chienworks wrote on 2/11/2002, 9:17 PM
Third direct answer to this question from me JoeD ... get it this time, ok?

The new updated audio features ARE available to Vegas Audio 2.0 users. It's called the Vegas 3.0 upgrade. Get it?
JoeD wrote on 2/12/2002, 2:18 PM
Sorry man, VVideo is a different product.

See my last post on the first of this thread for an answer as to why.
I no likey that after buying so many timey.