I am having an issue with downloads on the Vegas Hub after I downloaded a dozen or so files for a big project ahead of the work to help me scope out the direction I wanted to go with it.

I have verified that I have a Post 365 subscription, but since downloading a number of files last night, have been unable to download any more files in the last 24 hours. When I select a file, a video for example it says that it has placed it in the Hub Explorer but that file is not there. When I look in the folder on my Windows 11 computer, the new files are not there. I am also unable to download any new audio clips from the Hub as well.

I had a previous service that throttled back your downloads if you exceeded a certain amount, but at least they gave you a warning and notified you. I have unlimited 4k downloads with my subscription, so am hoping it is something simple that can be resolved. I am working on a deadline and am unable to proceed and would like to resolve it without having to go to a new service to get this project completed.

If in fact there is a similar protection in place when one downloads, say 12 files in a certain period of time, it would be nice to get a notification to that effect and a clear path to resolve. Please advise the best course to be able to use the Hub again. I have closed the program and rebooted my machine twice to no avail.

I am running Version 20.0 (Build 411), on an Intel I9-11900K machine with 32GB of ram and Windows 11.