Uninstalled, reinstalled, now won't accept my serial

ihateregistering wrote on 2/22/2017, 1:09 AM

My cleverbridge reference number: xxx. Invoice date: xxx. Invoice number: xxx

Unable to figure out how to get the Preview window to reappear (nothing in the Help files nor on Google), and after a reboot failed to fix the issue, I did a clean uninstall as per this page:

https://www.moviestudiozen.com/doctor-zen-faq/568-clean-install-sony-vegas-windows-7

And when I downloaded and reinstalled the program I had purchased some time back, it asks for the serial, and when I put it in, it says:

"The application will restart to complete the upgrade process."

Then I hit [OK]. Then the same screen pops back up, no matter how many times I either copy-paste or manually type in the serial. Rebooting doesn't help, nor does uninstalling and re-installing.

Comments

Cornico wrote on 2/22/2017, 1:25 AM

For your own risk.
Try to delete register entry HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Sony Creative Software\Your Studio version\Version number\License

ihateregistering wrote on 2/22/2017, 1:31 AM

Oh hey that worked, thank you!

3POINT wrote on 2/22/2017, 1:37 AM

Unable to figure out how to get the Preview window to reappear

  1. View-Window Layouts-Default Layout.
  2. View-Window-Video preview.