Unmanaged Exception (0xc0000005) (issue with SFX) VEGAS 18

milesmoore16 wrote on 3/2/2021, 5:10 PM

Problem Description
   Application Name:    VEGAS Pro
   Application Version: Version 18.0 (Build 284)
   Problem:             Unmanaged Exception (0xc0000005)
   Fault Module:        C:\WINDOWS\SYSTEM32\OpenCL.dll
   Fault Address:       0x00007FF9DDC9171B
   Fault Offset:        0x000000000000171B

Fault Process Details
   Process Path:        D:\vegas\vegas180.exe
   Process Version:     Version 18.0 (Build 284)
   Process Description: VEGAS Pro
 

Getting this error if someone could please help

Comments

milesmoore16 wrote on 3/2/2021, 5:11 PM

issue started occuring when I fac reseted PC and tried to download again?

set wrote on 3/2/2021, 5:53 PM

Try update to latest build and see if it can fix the issue?

https://www.vegascreativesoftware.info/us/forum/vegas-pro-18-update-3-build-434--126816/

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System 5-2021:
Processor: Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz   2.90 GHz
Video Card1: Intel UHD Graphics 630 (Driver 31.0.101.2127 (Feb 1 2024 Release date))
Video Card2: NVIDIA GeForce RTX 3060 Ti 8GB GDDR6 (Driver Version 551.23 Studio Driver (Jan 24 2024 Release Date))
RAM: 32.0 GB
OS: Windows 10 Pro Version 22H2 OS Build 19045.3693
Drive OS: SSD 240GB
Drive Working: NVMe 1TB
Drive Storage: 4TB+2TB

 

System 2-2018:
ASUS ROG Strix Hero II GL504GM Gaming Laptop
Processor: Intel(R) Core(TM) i7 8750H CPU @2.20GHz 2.21 GHz
Video Card 1: Intel(R) UHD Graphics 630 (Driver 31.0.101.2111)
Video Card 2: NVIDIA GeForce GTX 1060 6GB GDDR5 VRAM (Driver Version 537.58)
RAM: 16GB
OS: Win11 Home 64-bit Version 22H2 OS Build 22621.2428
Storage: M.2 NVMe PCIe 256GB SSD & 2.5" 5400rpm 1TB SSHD

 

* I don't work for VEGAS Creative Software Team. I'm just Voluntary Moderator in this forum.

milesmoore16 wrote on 3/2/2021, 7:23 PM

still same issue

milesmoore16 wrote on 3/2/2021, 7:33 PM

Try update to latest build and see if it can fix the issue?

https://www.vegascreativesoftware.info/us/forum/vegas-pro-18-update-3-build-434--126816/

^^^^^^

VEGASDerek wrote on 3/3/2021, 8:27 AM

If the OpenCL library is crashing, it is a system problem. We will need a little more information than that which you have provided. CPU, GPU, OS, RAM, when the error occurs...etc.

milesmoore16 wrote on 3/3/2021, 9:34 AM

If the OpenCL library is crashing, it is a system problem. We will need a little more information than that which you have provided. CPU, GPU, OS, RAM, when the error occurs...etc.

I have a i-7600 and a GTX 1070 with, 32G of RAM and I use windows. The problem happens everytime when opening and started occurring when I fac reseted I had no issues before.