I have filmed them in AVCHD (m2ts) format with a Sony Alpha Nex-5, and then editing them in Vegas Movie Studio Platinum HD 11. There, I saved them in avi format.

Why not save the files from Vegas as DVD quality MPEGs? Or even just use the Make Movie/Burn a Disc feature to port the files directly over to DVD Architect?

Sending it over in this optimized format may not only solve your problem but it also save you several hours of rendering time.

I'm getting the same error also after upgrading to HD11 from HD 10.

I export the video to avi format from movie studio and use DVD architect
to render and make the dvd file. It has worked with the previous version
but not with HD platinum 11.

How can we solve this issue?

I'm using dvd architect 5.0 build 150 and right now I'm reverting back to 5.0 build 128
and see if this will fix the problem.

Have you tried my suggestion?

There is no good reason (and plenty of bad ones) to render your video twice, when you can do it once in the right format in Vegas Movie Studio. Use a DVD Architect MPEG-2 video stream and a DVD template AC3 audio stream. The details are abundantly documented on these forums and the Sony Knowledgebase.
https://www.custcenter.com/app/answers/detail/a_id/1105/kw/render%20dvd/session/L3RpbWUvMTMxMzY3ODAyOC9zaWQvVG4xUXpSQms%3D

Couldn't have said it better myself, Musicvid!

I did not try your suggestion but I have a successful render with architect 5.0 build 128.
Architect 5.0 build 150 definitely has a problem.

When I load the newer version I will try your suggestion but for I don't have time to install and troubleshoot.

You don't need to do the upgrade to try their suggestion. It is a much better alternative offered by two very knowledgeable people.

Hi. I'm new here, and desperately hoping to find some help!
Have just rendered (15 hours) my 58-minute movie as an mpg (SVMS HD11, build 247) and opened it in DVDA 5.0. Have created menus, scenes, etc, and now trying to burn.
A minute or so into the process it stops, with the Unsupported file warning.
Apart from the Vegas-generated mpg, I've added in DVDA two jpg's for scene thumbnails and some sound to accompany the menus.
Any idea what file it is that is causing the trouble? (Wouldn't it be great if the warning were more helpful!)
I've already been a month on this .... nervous breakdown not far away ....
Many thanks.

Thanks Gary I read the suggestion and I do not use that method. I have been using vegas since version 7 and have had no problems until I installed dvd architect 5.0.

The render never completes and throws the unsupported file error. As posted earlier in post I rolled back to the old build and everything works fine.

The problem here is with dvd architect not how to render files to be used in dvd architect.

But I think the point you're missing, TX, is that how DVD Architect performs is determined by what types of files you feed into it.

The less efficient the source files you use for your DVD or BluRay, the more likely the program will fail -- or take a dozen hours to produce a disc. Or fail after a dozen hours.

Trust us on this. If you want the program to do its job and do it quickly and efficiently, feed it the right video formats.

DVD Architect is a disc authoring program. And it does that very well. It is not a video conversion program. That it does not so well.

That's right TX. Just because your method worked in a previous version of DVDA doesn't mean much now. You have two choices:

1. Stay with the old version of DVDA so you can continue to feed it avi files which it must convert into MPEG-2 DVD compliant files anyway.

2. Change your workflow to output MPEG-2 files from Movie Studio. The programs are intended to work together in this manner, your rendering times will decrease and there will be no loss in quality. The down-side to this? None.

For most of us, creating - editing - authoring video is fun but certainly challenging and sometimes frustrating. I understand your reluctance to change a workflow that gets the job done. But in this case you will be much better off in the long run. Trust us.

I'm lost now. What I understand from you is that for me to use dvd architect 5.0 build 150 I have to change my workflow even though my workflow has been working fine all along.

In my workflow I export the project as avi and then use dvd architect to encode the avi.

According to your suggestion in regards to my workflow, vegas is exporting the wrong avi file that is not working in dvd architect and I beg to differ because when I roll back to an old build of dvd architect the same file is rendered with no problems.

I still stand dvd architect 5.0 build 150 has a problem.

I am far from being an expert either with VMSP or DVDA for that matter but I have to assume that the guys at Sony who produce those great webinars do know what they are talking about.
If you want to make the most of what DVDA has to offer and capitalise on what can be done with the various buttons then you really have no choice but to render out of VMSP both an mpeg2 file and an ac3 audio file and import them into DVDA from within that application and NOT use the 'Make DVD' option from within VMSP.

But please don't take my word for it - watch the video for yourselves.

http://www.sonycreativesoftware.com/training - title 'Creating DVDs and Blue-ray discs with Vegas and DVDA'.

And yes txart, I now find myself in the same boat as you. I have rendered out both an mpeg2 file and an ac3 file and now get the message about unsupported file format (ac3) from within DVDA which has never been a problem before I updated it to version 150. My question now is........where can I find a link to download the earlier version? I personally don't go along with all the earlier advice given and am somewhat surprised that such generally knowledgeable people should put the blame on your workflow and not v150 of DVDA. It worked before and in my book was always intended to work that way..........either that or the people at Sony who produced the above mentioned webinar don't know what they are talking about either. Somehow I doubt that.

".where can I find a link to download the earlier version?"

If you've registered your product with Vegas, then just log on and go to "My Software" and you'll find a download link.

Yes I've done that Steve. Under 'My Software' it shows two instances of DVDA v5 both with different S/N's which I would have thought related to the initial download and later the upgrade. However, it seems that Sony in their wisdom have changed the links because no matter which of the two I click on they both indicate the download as being v150.

I use a lot of downloaded (purchased) software from a multitude of reputable sources mainly to do with my photographic business and have yet to come across a company such as Sony who make things so darn complicated if not impossible.

Oh by the way, I also came across this bit of info from the knowledge base which supports the theory that ac3 files should be supported in DVDA.... https://www.custcenter.com/app/answers/detail/a_id/1105/kw/ac3

Is there anyone with possibly a 'yousendit' account or the like able to send me the Build 147 file please?

Boy Atlantis, you can download the file from the link below.
http://download.sonymediasoftware.com/current/

Scroll down and dowload dvdastudio50.exe. (119.2mb) That was the earlier build.

Many tks for the link txart. Downloaded, installed and working as it's meant to be. No more of this unsupported file (ac3) nonsense. I've also bookmarked that link should this problem ever rear it's ugly head again which knowing Sony can be taken as a given I think. :-)

" I personally don't go along with all the earlier advice given and am somewhat surprised that such generally knowledgeable people should put the blame on your workflow and not v150 of DVDA"

txart stated that his problem was with trying to import avi files into DVDA, not ac3 files. At the risk of speaking for others, we were addressing that issue and were trying to convince him/her that DVDA prefers MPEG-2 files. Even though it might accept avi files, DVDA has to re-render them. I was not aware of the issue with ac3 files.

And as far as your issue with ac3 files, I would let Sony support know about the problem. Also, I would not bookmark the link to the old version and hope it will be there the next time I need it - it could very well go away. I would burn the download to a CD for future install needs.

Good point about the link and noted. And yes, apologies for creating the confusion (AVI/ac3 files). I was involved in another thread concerning ac3 files and got a bit ahead of myself with this one. Sorry once again.

No problem. Glad I could help.

I downloaded DVD Architect 5.0 Build 128 Trial Version and was so happy with the software that after the trial period had expired I bought DVD Architect Studio 5.0 Build 150.
I had the same problem when trying to Prepare or Burn a disc. I phoned Sony who gave me a link to a get the Build 128 version which has solved the problem. It is obviously an embarrassing error in their software and not a problem with our video files!
I found that build 150 would work if the sound part of the video files was removed so make your own conclusions. I used AVI and MPEG-2 files, all with the same result.