CUSTOMER USING MOVIESTUDIO PLATINUM 14 SUITE NOT EVEN 1 YEAR INTO MY PAID UPGRADE

Here's the support I get:

We are currently working at full capacity to respond to customer enquiries in a timely fashion.

In order to achieve this goal and speed up the response time, we prepared a selection of answer options related to your particular issue.
If the listed suggestions solved your issue, click on "Yes". The request will be successfully closed.

If none of the suggested answers are helpful, click on "No"!

If you select "No", the request will be assigned to a technician who will provide you with additional technical support.

If you would like to add more information to this ticket, please reply to this Email.
Please submit a separate request for each issue you may have.

With kind regards,
Your MAGIX Support Team

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For the record, there is no YES or NO button to click so...will they or won't they take my request to have their constant upgrade notice pop-ups stop seriously or will I be ignored? Why does there need to be a forum of us suckers trying to help each other avoid the solicitations of the company we gave upgrade money to in the first place?

I KNOW HOW TO USE THE SOFTWARE LIKE A PRO as I've been on moviestudio upgrades for the past 11 years since XP all the way to Windows 10.

I literally have been bugged to upgrade on every launch and even when the software doesn't launch sometimes the pop-up is on the desktop on boot up in the bottom right corner of Windows 10. And to be asked for upgrade money right after handing money to them for the upgrade...VERY DIRTY BUSINESS STRATEGY.

When Sony ran the company for the Vegas Moviestudio & DVD Architect software, there was none of this money-greed and dead-end pseudo tech support. This sounds like a rant, but it wouldn't have been if the Magix Team had better morals and better support!

And I hope that uninstalling CONNECT, The advice that I found on GOOGLE does the trick...here it's a sea of unhappy users that have to help each other in lieu of the company doing the work for support. If this is the acceptable business model of our age then I'm seriously sad on a multitude of levels. Remember when companies helped you? Now they care more about preventing a public bad review (even on amazon) they block the post...so more can be sold to unsuspecting people. Kind of sneaky way of self-preserving profits without being true to the customers that have been loyal over a decade with the Vegas Moviestudio suite software.