V7b and .NET 2.0 crash AFTER render

kingsfan wrote on 11/14/2006, 8:53 AM
Hi,
V7b is consistently crashing at the end of a MPEG2 render and it seems related to .NET 2.0. I have never had an issue with V6 and .NET 1.1. Are ther are know bugs along these lines?
----------------------------------------
Event Type: Error
Event Source: .NET Runtime 2.0 Error Reporting
Event Category: None
Event ID: 1000
Date: 11/14/2006
Time: 7:59:50 AM
User: N/A

Description:
Faulting application vegas70.exe, version 7.0.0.151, stamp 452a7052, faulting module syncfusion.shared.base.dll, version 4.102.0.1002, stamp 44299975, debug? 0, fault address 0x000074b8.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
0008: 69 00 63 00 61 00 74 00 i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
0020: 75 00 72 00 65 00 20 00 u.r.e. .
0028: 20 00 76 00 65 00 67 00 .v.e.g.
0030: 61 00 73 00 37 00 30 00 a.s.7.0.
0038: 2e 00 65 00 78 00 65 00 ..e.x.e.
0040: 20 00 37 00 2e 00 30 00 .7...0.
0048: 2e 00 30 00 2e 00 31 00 ..0...1.
0050: 35 00 31 00 20 00 34 00 5.1. .4.
0058: 35 00 32 00 61 00 37 00 5.2.a.7.
0060: 30 00 35 00 32 00 20 00 0.5.2. .
0068: 69 00 6e 00 20 00 73 00 i.n. .s.
0070: 79 00 6e 00 63 00 66 00 y.n.c.f.
0078: 75 00 73 00 69 00 6f 00 u.s.i.o.
0080: 6e 00 2e 00 73 00 68 00 n...s.h.
0088: 61 00 72 00 65 00 64 00 a.r.e.d.
0090: 2e 00 62 00 61 00 73 00 ..b.a.s.
0098: 65 00 2e 00 64 00 6c 00 e...d.l.
00a0: 6c 00 20 00 34 00 2e 00 l. .4...
00a8: 31 00 30 00 32 00 2e 00 1.0.2...
00b0: 30 00 2e 00 31 00 30 00 0...1.0.
00b8: 30 00 32 00 20 00 34 00 0.2. .4.
00c0: 34 00 32 00 39 00 39 00 4.2.9.9.
00c8: 39 00 37 00 35 00 20 00 9.7.5. .
00d0: 66 00 44 00 65 00 62 00 f.D.e.b.
00d8: 75 00 67 00 20 00 30 00 u.g. .0.
00e0: 20 00 61 00 74 00 20 00 .a.t. .
00e8: 6f 00 66 00 66 00 73 00 o.f.f.s.
00f0: 65 00 74 00 20 00 30 00 e.t. .0.
00f8: 30 00 30 00 30 00 37 00 0.0.0.7.
0100: 34 00 62 00 38 00 0d 00 4.b.8...
0108: 0a 00 ..
-

Any thoughts are appreciated. Thanks, in advance.

Comments

Sonisfear wrote on 11/14/2006, 6:11 PM
Are you using cineform 2.1 avi files?

If so it is the cause of your crash
kingsfan wrote on 11/14/2006, 8:54 PM
No Cineform here. This is with a run of the mill DV AVI, one nested project, and one audio recording. The project length is ~90 mins with about 88 mins of DV AVI...

Any other thoughts?

Are there Vegas specifc error logs that get created on these crashes that I can ship to Sony?

I may end up calling Sony Tech Support.
kingsfan wrote on 11/15/2006, 7:16 PM
Hi,
I am running out of ideas here. I consistently get the same .NET 2.0 runtime error even after in uninstalled and re-installed .NET 2.0.

Where does V7 keep its error log files?

Thanks, in advance.
UlfLaursen wrote on 11/15/2006, 8:27 PM
Hi,

I can say that I have never had this error myself, so it is hard to tell. Could it be your windows XP installation?

Maybe Microsoft has some info on their site if you do a search?

/Ulf
dmakogon wrote on 11/15/2006, 8:43 PM
According to the error log, that looks like an unhandled exception caused by syncfusion.shared.base.dll. Syncfusion.com makes component libraries for .NET applications. It's entierly possible Vegas is using one of their components, potentially incorrectly (or one of SyncFusion's components is buggy or incompatible with .NET 2.0 for some reason). In any case, it doesn't appear to be thet .NET 2.0 libraries throwing the exception - otherwise the error report would give more detail about the offending Microsoft .NET DLL.

Still not a Good Thing, of course...

David
dmakogon wrote on 11/15/2006, 8:50 PM
Oh... and Syncfusion released an update to its libraries on Sept. 19. Browsing the release notes, there are at least a half dozen exception-related fixes across the various control libraries. Maybe it's possible Vegas 7 is using an older version that has some buggy code??? The newest version is 4.3.0.30. If you navigate to the syncfusion dll's on your disk, you should be able to righ-click, view Properties, look through the various tabs and find the DLL version. Is it 4.3.0.30 or an earlier version?

David
kingsfan wrote on 11/15/2006, 9:07 PM
Well, we may be on to something here. The version of Syncfusion.shared.base.dll is 4.102.0.1002.

The .NET 2.0 framework was already installed on my machine. I would have assumed that the Vegas 7 installation routine would check for the versioning on the famework's DLLs and update them as necessary.

1. Can you please verify what version number is of the syncfusion.shared.base.dll on your machine?

2. Did V7 come with a newer version and neglect to update the DLL?

3. In eiher case, how do I install the latest version of this DLL?

Thanks for all your assistance.
dmakogon wrote on 11/16/2006, 3:13 PM
I just verified the same version # on mine.

I really don't think you can update those DLL's yourself. Ok, maybe you can, but there's no telling whether Vegas will _use_ the new DLLs. A .NET application can be tailored to work with a specific DLL version (even though you can now have multiple DLL versions coexisting peacefully, unlike in the early days of Win32 apps...)..

Now, as far as installing: It appears that SyncFusion is a commercial product not really intended for us end-users. That is, it's a developer tool. I tried installing the update, and it requires an unlock key. So... no chance of any of us (without keys) even attempting to install the update.

Looks like this would be a good question to ask Sony about.

David