V8 errors and crashing

Randy Brown wrote on 8/26/2010, 6:52 AM

Hi,
I have a 6 minute HDV 1080 60i project I'm trying to render out as the same.
It gets to 22% and gives the "an error occurred while creating the media file....the reason for the error could not be determined" error or crashes V8 and closes.
I did "selectively prerender" sections around 20% and the problem seems to be where I have some track motion on some generated text under a 3519x3521x32 PNG with a transparent alpha channel.
Anyone see a red flag I'm missing here?
If I mute the generated text track with track motion it doesn't give the error but it also doesn't display the bluish gray bar above the timeline showing it's been prerendered like everywhere else.
I'd appreciate your suggestions.
Thanks,
Randy
EDIT: I just tried again with the track motion text unmuted and it just quit at 55% of the selection...I hit cancel, it showed "cancelled by user" but after 15 minutes of the dialogue not going away I had to kill the whole app with task manager.

Comments

Randy Brown wrote on 8/26/2010, 9:49 AM

bump

Marc S wrote on 8/26/2010, 11:25 AM

Have you tried the memory hack? It solved many of my rendering problems.

http://www.sonycreativesoftware.com/forums/ShowMessage.asp?ForumID=4&MessageID=696334

Randy Brown wrote on 8/26/2010, 2:12 PM

I do have a 64 bit system, would I be better off just using 8.1 (the 64 bit version)?
As I understand it, this version uses much better memory management (if that is indeed my problem).
Thanks,
randy

TheHappyFriar wrote on 8/26/2010, 2:52 PM

if it's a memory issue then you'll see the memory creep up in the task manager. I'd take a look @ that.

Marc S wrote on 8/26/2010, 2:59 PM

I never used 8.1 so I don't know. I heard it was buggy. Worth a try though if you're not using plugins that require 32bit.

i c e wrote on 8/26/2010, 3:19 PM

it's funny, I feel that I am writing this for me a few months ago. So first I would say, don't punch a hole in your screen. I know you want to but don't. then...

1. 9.0 is the answer. I am going to buy it or 10 when it comes out. The difference is day and night. 8.1 is a disaster. Download the trial of 9.0. you'll see what I mean.

2. keep trying. do different stuff. Save as a different project. Try rendering the first half, then the second half... or even in thirds. mess around with your pc. make sure it is the only thing open. make sur back round stuff it turned off.

hope you get it figured out.

take care,

ice

Randy Brown wrote on 8/26/2010, 3:52 PM

Thanks guys,
I went ahead and installed 8.1 and it rendered fine (memory up to 2.7 gb...is that okay?)
Anyway, everything was going swimmingly but some of the audio disappeared. I figured I just needed to rebuild peaks but it's gone. I tried to run Excalibur's "restore AV" but that crashes 8.1 immediately (maybe it doesn't work with 64 bit ?)
Anyway, I was pretty excited until I lost my audio (the music bed is fine).
Anyone know what happened to my audio?
Thanks again guys,
Randy
EDIT: FWIW, when I open the project in 8.0c and copy the audio and try to paste into 8.1 nothing happens. Well actually the first time I tried it and went to the edit menu it had the option to "undo paste" (but there was nothing there to undo) ...the 2nd time I tried it and went to the edit menu the option wasn't there...like I never even tried.

digifish wrote on 8/26/2010, 5:58 PM

FWIW: I moved from 8.1 64 bit to 9e 64 bit because 8.1 64 bit was a crappy crashing bug-fest. That was a clean install on a new Dell Vostro 430 (i7-860 & 8 Gb RAM) too. I am glad you got something done with it tho.

9e is far better and I have only had 1 crash that I can remember (I edit at least one 3 minute video a week for a YouTube Channel) and found a few bugs but nothing show-stopping as on 8.1

digifish

Randy Brown wrote on 8/27/2010, 6:21 AM

I never updated to 9 because everything was going swimmingly with 8.0c...until I switched to hi-def.
So it looks like the consensus is I go with 9...kind of a pisser that they never fixed 8.1 though.
Oh well, thanks very much guys.
Randy

kairosmatt wrote on 8/27/2010, 8:52 AM

Randy,
Try 8.0 with the memory hack. when rendering, my memory goes up to 2.7 or so as well, 8.0 crashes before it gets to 2 (if I remember correctly).

the memory hack allows 8.0 to use more memory and you can keep you audio.

Haven't experienced any side effects from the hack as of yet, and every render has been working, (my longest render is usually around 25 minutes, with lots of titles, tracks and nesting, some FX and color correcting).

matt

Randy Brown wrote on 8/27/2010, 9:48 AM

Thanks Matt...I will try it....hopefully I'm smart enough!

EDIT: easy enough even for me!

Randy Brown wrote on 8/27/2010, 5:55 PM

Hmmmm....after making these changes it didn't make any difference whatsoever except my ram is showing 2.6 usage instead of 2.7....damn!
Probably user error but I dunno.