Vegas 19 Build 643. Always crashes when undoing any GL Transition

User8385 wrote on 6/29/2022, 9:29 AM

Hi all,

Finally made the jump to Vegas 19 (was using 18 for about a year).

I seem to have a bug where any time I add a GL transition, it adds fine ( I can also add in multiple GL transitions fine ), however if I press CTRL+Z to undo the add, vegas always crashes.

Any other type of transition (including 3rd party NewBlue / BCC) I can add and undo without issue.

I have added some screenshots to show some of the tweaks i did when i first installed Vegas 19 to help with stability.

This is what the crash log shows:

 

Extra Information
   File:                C:\Users\AMDTitan\AppData\Local\VEGAS Pro\19.0\fileio_x64.log
   File:                C:\Users\AMDTitan\AppData\Local\VEGAS Pro\19.0\persist.prefs
   File:                C:\Users\AMDTitan\AppData\Local\MAGIX\FileIO\1.0\So4HardwareDetectionError.log
   File:                C:\Users\AMDTitan\AppData\Local\MAGIX\FileIO\1.0\So4HardwareDetectionOutput.xml
   File:                C:\Users\AMDTitan\AppData\Local\VEGAS Pro\19.0\dx_video_grovel_x64.log
   File:                C:\Users\AMDTitan\AppData\Local\VEGAS Pro\19.0\svfx_video_grovel_x64.log
   File:                C:\Users\AMDTitan\AppData\Local\VEGAS Pro\19.0\ocio_x64.log
   File:                C:\Users\AMDTitan\AppData\Local\VEGAS Pro\19.0\dx_grovel_x64.log
   File:                C:\Users\AMDTitan\AppData\Local\VEGAS Pro\19.0\vegas_script_x64.log
   File:                C:\Users\AMDTitan\AppData\Local\VEGAS Pro\19.0\gpu_video_x64.log
   File:                C:\Users\AMDTitan\AppData\Local\VEGAS Pro\19.0\hub.log
 

Problem Description
   Application Name:    VEGAS Pro
   Application Version: Version 19.0 (Build 643)
   Problem:             Unmanaged Exception (0xc0000005)
   Fault Module:        C:\Windows\System32\DriverStore\FileRepository\nv_dispsig.inf_amd64_3340992f43425889\nvoglv64.dll
   Fault Address:       0x00007FFEB2986960
   Fault Offset:        0x0000000000C06960

Fault Process Details
   Process Path:        C:\Program Files\VEGAS\VEGAS Pro 19.0\vegas190.exe
   Process Version:     Version 19.0 (Build 643)
   Process Description: VEGAS Pro
   Process Image Date:  2022-06-14 (Tue Jun 14) 18:43:46
 

 

I am running a RTX 3070ti and recently updated to the "Studio" drivers as I thought that might help with stability.

 

Thank you

Comments

Yelandkeil wrote on 6/29/2022, 12:22 PM

Curious, is an RTX3070ti needing that legacy AVC decoding?

RAM reservation 75% could kill not only VEGAS but also your system.

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User8385 wrote on 6/29/2022, 12:46 PM

Curious, is an RTX3070ti needing that legacy AVC decoding?

RAM reservation 75% could kill not only VEGAS but also your system.

I disabled the legacy AVC decoding

I put it down to 30% for the RAM reservation

Still crashes every time when i undo the GL transition add

Former user wrote on 6/29/2022, 1:02 PM

@User8385 Hi, can you go to your icon at the top, click it - My Profile, & fill in your Signature with your Vegas version, Windows version & system specs, full name of CPU, GPU, & amount of RAM etc. this will then show at the bottom of the comments,

Also there's a tool called MediaInfo, download it, it's free https://mediaarea.net/en/MediaInfo
After downloading, right click on the media in your Windows folder, open MediaInfo, choose Text from the View option, select all, copy & paste in a comment here,

On mine file I/O i have nothing ticked, i don't work with HEVC, if i did maybe i'd need to lick Legacy HEVC but i don't & i haven't changed this that i remember

User8385 wrote on 6/29/2022, 1:06 PM

And presumably you don't get the crash if you follow the same steps I mentioned ?

I can replicate the crash 100% of the time.

 

Let me get your the media info :

 

Format                                   : MPEG-4
Format profile                           : Base Media / Version 2
Codec ID                                 : mp42 (isom/mp42)
File size                                : 881 MiB
Duration                                 : 8 min 13 s
Overall bit rate mode                    : Variable
Overall bit rate                         : 15.0 Mb/s
Encoded date                             : UTC 2022-06-28 20:08:22
Tagged date                              : UTC 2022-06-28 20:08:22

Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L4.2
Format settings                          : CABAC / 3 Ref Frames
Format settings, CABAC                   : Yes
Format settings, Reference frames        : 3 frames
Format settings, GOP                     : M=1, N=30
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 8 min 13 s
Bit rate                                 : 14.8 Mb/s
Width                                    : 1 920 pixels
Height                                   : 1 080 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 60.000 FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.119
Stream size                              : 869 MiB (99%)
Language                                 : English
Encoded date                             : UTC 2022-06-28 20:08:25
Tagged date                              : UTC 2022-06-28 20:08:25
Color range                              : Limited
Codec configuration box                  : avcC

Audio
ID                                       : 2
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 8 min 13 s
Bit rate mode                            : Variable
Bit rate                                 : 192 kb/s
Maximum bit rate                         : 316 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 48.0 kHz
Frame rate                               : 46.875 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 11.1 MiB (1%)
Language                                 : English
Encoded date                             : UTC 2022-06-28 20:08:25
Tagged date                              : UTC 2022-06-28 20:08:25

Former user wrote on 6/29/2022, 1:33 PM

@User8385 Nope, i just added half a dozen 1920x1080 60fps, played them, Ctrl+Z, added, added, Ctrl+Z, Ctrl+Z, Ctrl+Z added... no problem, apart from 50% ram i have set for building Dynamic ram (i have 256GB of RAM to play with tho), , my Vegas is pretty much at default settings, perhaps these 'tweaks i did when i first installed Vegas 19 to help with stability' were not improvements, consider resetting Vegas then see what happens, ?

PS. if you haven't already, check your GPU Studio driver is up to date, Nvidia Geforce Experience can help with that https://www.nvidia.com/en-gb/geforce/geforce-experience/

jetdv wrote on 6/29/2022, 2:46 PM
   Fault Module:        C:\Windows\System32\DriverStore\FileRepository\nv_dispsig.inf_amd64_3340992f43425889\nvoglv64.dll

As a reference, the fault module is your video driver...

User8385 wrote on 6/29/2022, 2:48 PM

@User8385 Nope, i just added half a dozen 1920x1080 60fps, played them, Ctrl+Z, added, added, Ctrl+Z, Ctrl+Z, Ctrl+Z added... no problem, apart from 50% ram i have set for building Dynamic ram (i have 256GB of RAM to play with tho), , my Vegas is pretty much at default settings, perhaps these 'tweaks i did when i first installed Vegas 19 to help with stability' were not improvements, consider resetting Vegas then see what happens, ?

PS. if you haven't already, check your GPU Studio driver is up to date, Nvidia Geforce Experience can help with that https://www.nvidia.com/en-gb/geforce/geforce-experience/

Just to confirm, you are testing with the "GL transition" - as they are the only ones that cause the crash with the undo.

What is the quickest way to reset Vegas back to default ?

 

Thank you

User8385 wrote on 6/29/2022, 2:53 PM
   Fault Module:        C:\Windows\System32\DriverStore\FileRepository\nv_dispsig.inf_amd64_3340992f43425889\nvoglv64.dll

As a reference, the fault module is your video driver...

I am currently using:

coincidentally there is a new Studio driver released today!. I will upgrade and see if that fixes the issue.

 

Thanks

j-v wrote on 6/29/2022, 3:00 PM

@User8385

To me it looks you changed someting to the default File I/O settings,
What happens if you set it back to default?

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jetdv wrote on 6/29/2022, 3:01 PM

I'm also on 512.96. I just added a couple of GL transitions and did an undo on both of them with no issues.

Former user wrote on 6/29/2022, 3:51 PM

@User8385 I upgraded earlier to 516.59 but when i wrote earlier that was on the previous driver, it still works fine, Yes only the GL transitions, I've never had to reset Vegas so someone else will give you better advise 👍

For some reason i can't upload video on here, so this on YT, each time a transition is deleted it's me doing Ctrl+Z

User8385 wrote on 7/1/2022, 6:06 AM

@User8385 I upgraded earlier to 516.59 but when i wrote earlier that was on the previous driver, it still works fine, Yes only the GL transitions, I've never had to reset Vegas so someone else will give you better advise 👍

For some reason i can't upload video on here, so this on YT, each time a transition is deleted it's me doing Ctrl+Z

A quick update here.

One a completely separate machine (AMD 5800, rtx3080 laptop). I opened Vegas 19, which was version 636. I saw the message that "Important update available". I did the update to the latest 643.

 

After the update, i was able to 100% reproduce the crash by add a GL transition and then press CTRL+z.

 

I then found the vegas19.exe , held down CTRL+SHIFT and double clicked the file. I then saw this:

I did not click on the check box and clicked yes. Vegas started and when i tried to reproduce the crash, i could not !!!!

I tried adding , mixing, stretching the GL transitions and then pressing CTRL+Z but no more crashing !

I have not applied this fix to my main machine as I wanted to confirm exactly what preferences were reset ? is it just the stuff in Options --- Preferences or something else?

Would my render / project settings be wiped?

Thank you !

jetdv wrote on 7/1/2022, 8:53 AM

@User8385, next time also check that box. It's good to clear the cache as well as reset the settings.

RogerS wrote on 7/1/2022, 11:36 AM

It's just preferences. Render settings, presets, erc. remain.

Former user wrote on 7/1/2022, 11:56 AM

@User8385 Glad you found an answer, like i say my Vegas is pretty much at the default settings & that resetting yours might be the key, I wonder what you had changed, what little tweak you did that made the transitions not work for you,