Vegas 4.0c crashing: NTDLL.DLL in report

Sidecar wrote on 8/4/2003, 10:53 PM

Running XP Home, Matrox G550 vid card, Delta 1010LT audio card.

Vegas is crashing while I am editing 5.1 Surround mode. Same show in stereo never crashed once. Any ideas?

Error report after the crash shows the following, with ntdll.dll and audio5reader.

Is it a problem with Windows or Vegas, the audio or video card? Help?

Thanks.

Sonic Foundry Vegas 4.0
Version 4.0c (Build 184)
Exception 0xC0000008 (invalid handle) IP:0x77F966BC
In Module 'ntdll.dll' at Address 0x77F50000 + 0x466BC
Thread: Audio5Reader ID=0x7E4 Stack=0x3E8F000-0x3E90000
Registers:
EAX=03e8fe60 CS=001b EIP=77f966bc EFLGS=00000246
EBX=00000000 SS=0023 ESP=03e8fe60 EBP=03e8feb0
ECX=03e8fea8 DS=0023 ESI=006dea00 FS=003b
EDX=7ffe0304 ES=0023 EDI=00000000 GS=0000
Bytes at CS:EIP:
77F966BC: C9 C2 04 00 8B 4C 24 04 .....L: 8B 01 69 C0 ED FF FF 7F ..i.....
Stack Dump:
03E8FE60: C0000008
03E8FE64: 00000001
03E8FE68: 00000000
03E8FE6C: 77F966BC 77F50000 + 466BC (ntdll.dll)
03E8FE70: 00000000
03E8FE74: 03E8FE50 03D90000 + FFE50
03E8FE78: 03E8FE98 03D90000 + FFE98
03E8FE7C: 03E8FFA4 03D90000 + FFFA4
03E8FE80: 77E94809 77E60000 + 34809 (kernel32.dll)
03E8FE84: 77E83B00 77E60000 + 23B00 (kernel32.dll)
03E8FE88: FFFFFFFF
03E8FE8C: 77E7ABDC 77E60000 + 1ABDC (kernel32.dll)
03E8FE90: 015E9921 015D0000 + 19921 (aviplug.dll)
03E8FE94: 0000068C
03E8FE98: 0403C098 03E90000 + 1AC098
03E8FE9C: 00003F68
> 03E8FEA8: 77F5C534 77F50000 + C534 (ntdll.dll)
> 03E8FEAC: 77F69F68 77F50000 + 19F68 (ntdll.dll)
> 03E8FEB4: 77F6A045 77F50000 + 1A045 (ntdll.dll)
> 03E8FEBC: 006DE9F8 00400000 + 2DE9F8 (vegas40.exe)
> 03E8FEC0: 006DE9F8 00400000 + 2DE9F8 (vegas40.exe)
> 03E8FEC4: 006DEA00 00400000 + 2DEA00 (vegas40.exe)
> 03E8FEC8: 77E7A65F 77E60000 + 1A65F (kernel32.dll)
03E8FECC: 03E8FEF8 03D90000 + FFEF8
> 03E8FED0: 77E7A652 77E60000 + 1A652 (kernel32.dll)
> 03E8FED4: 006DE9F8 00400000 + 2DE9F8 (vegas40.exe)
> 03E8FED8: 006DE9F8 00400000 + 2DE9F8 (vegas40.exe)
- - -
03E8FFF0: 00000000
03E8FFF4: 005A1DB0 00400000 + 1A1DB0 (vegas40.exe)
03E8FFF8: 006DE160 00400000 + 2DE160 (vegas40.exe)
03E8FFFC: 00000000

Comments

BillyBoy wrote on 8/5/2003, 12:10 AM

At best a wild guess...

When you get a dump like you posted Windows is trying to tell you what it was doing at the time. The file causing the problem is frequently the first one mentioned. In your case ntdll.dll.

You can use Windows built-in Search entering the file name, to see where it is located on your sytem, if you have more than one copy and so on. Once you have that information right click on the file and see who's it is. This is Windows file. A further bit of checking shows on my system at least it was upgraded in Service Pack One. So that's a clue. If you haven't installed Windows Service Pack, you may wish to try that.
Before you do, check Microsoft's Knowledgebase for more clues. Other people may have reported a similar problem. It could be something wrong with the DLL or something conflicting with in on your system or yes, even a problem with Vegas. Which or if something else requries more checking.

sdmoore wrote on 8/5/2003, 4:38 AM

As it appears to be audio related my first move would be to check for an updated driver for your sound card.

Scott