Vegas 9 Platinim keeps crashing

j638 wrote on 8/10/2009, 1:26 PM
My friend told me Vegas 9 Platinum was amazing so I go out and buy it. I have an 8 core, 10 gig machine. 2 Xeon 2.80 processors so it's plenty powerful enough.

I have a Canon HF10 that records to the hard drive. I had used this with other video software without fail.

I plug in the camera to my computer, import the video with Vegas and it works fine. I go through the steps to make my video, adding titles etc, I choose to render as and I make a new profile that exports at 1920x1080 rather then the 1440x1080 profile Sony defaults as the highest (not even true HD, not sure why they wouldn't have a 1920x1080 profile, but that's a diff topic)

I do this and I click save as .wmv, I don't change any of the other settings other than size.

2 seconds into rendering, it crashes.

Vegas Movie Studio Platinum 9.0
Version 9.0a (Build 85)
Exception 0xC0000005 (access violation) READ:0x0 IP:0x7443500A
In Module 'MSVCR80.dll' at Address 0x74420000 + 0x1500A
Thread: ProgMan ID=0x1B08 Stack=0x580F000-0x5810000
Registers:
EAX=005eec00 CS=0023 EIP=7443500a EFLGS=00010212
EBX=00000000 SS=002b ESP=0580f4ec EBP=0580f4f4
ECX=0017bb00 DS=002b ESI=00000000 FS=0053
EDX=00000000 ES=002b EDI=7e1500a8 GS=002b
Bytes at CS:EIP:
7443500A: F3 A5 FF 24 95 24 51 43 ...: 74 90 8B C7 BA 03 00 00 t.......
Stack Dump:
0580F4EC: 00000000
0580F4F0: 0CD37F78 0CA20000 + 317F78
0580F4F4: 0580F868 05710000 + FF868
0580F4F8: 454474FA 45430000 + 174FA (wmfplug4.dll)
0580F4FC: 7E1500A8 7E150000 + A8
0580F500: 00000000
0580F504: 005EEC00 00400000 + 1EEC00 (VegasMovieStudioPE90.exe)
0580F508: C0492F57
0580F50C: 0CBE9818 0CA20000 + 1C9818
0580F510: 142995C4 13C10000 + 6895C4
0580F514: 14299590 13C10000 + 689590
0580F518: 33564D57 332D0000 + 294D57
0580F51C: 007D11D8 00400000 + 3D11D8 (VegasMovieStudioPE90.exe)
0580F520: 00000001
0580F524: 00000005
0580F528: 00000780
> 0580F55C: 00500000 00400000 + 100000 (VegasMovieStudioPE90.exe)
0580F560: 00004E20
> 0580F564: 00A00000 00400000 + 600000 (VegasMovieStudioPE90.exe)
0580F568: 00000064
0580F56C: 00000000
0580F570: 00000000
0580F574: 00000000
> 0580F59C: 00610070 00400000 + 210070 (VegasMovieStudioPE90.exe)
0580F5A0: 00000080
0580F5A4: DC0001DD
> 0580F5A8: 0065006D 00400000 + 25006D (VegasMovieStudioPE90.exe)
- - -
0580FFF0: 00000000
0580FFF4: 00528280 00400000 + 128280 (VegasMovieStudioPE90.exe)
0580FFF8: 00AF3D58 00400000 + 6F3D58 (VegasMovieStudioPE90.exe)
0580FFFC: 00000000

I upgraded to the newer version 9.0b and it did it again and again so I uninstalled and went back to 9.0a

So now I have this piece of software I paid $109 for that is basically useless to me. What the heck? The first time, t told me I don't have enough ram. ummm... no... I have 10 gigs, running Vista 64 bit without issue. Plenty of ram.

I tried the default rendering options as well, 1440 x 1080, 720 x 540... you name it... crash, crash, crash. Honestly confused as to why this happens right out of the box. I also tried different versions to save as, .avi, .mp4 etc. All same effect, crash crash crash.

I had read to change how many threads are active in properties. I moved it from 4 to 1, restart program... try again... crash. sigh. I change it to 8 since I have 8 cores... restart program... start again... crash crash crash.

Darn program doesn't work and I can't get my money back, even though I bought it YESTERDAY. Starting to feel like Sony screwed me here.

Anyone have any ideas how I can get this to work?

Comments

Eugenia wrote on 8/10/2009, 2:06 PM
Ask for your money back and buy another video app.

I slept at 5 AM last night because of Vegas too (and that included its Pro versions as well).
WMV HD export: crash at 51%
DVD NTSC: crash at 96%
DVD PAL: crash at 19%
DVD NTSC again: crash at 59%

I had to recreate the project and use Vegas Pro 9 and be able to finish the exports for a friend's wedding -- at 5 AM. And even Pro 9 was close to crash too (it seemed like a memory leak, the exporting became unnaturally slow after 56%).

Long story short, if it crashes and nothing works, ask for your money back, and try another app, e.g. Premiere Elements 7. This doesn't mean that the other apps don't crash btw. They ALL crash. Video editing/encoding is a complex process, so more often than not, you will get crashes, especially on larger projects.

BTW, if your crashes happen with the Sony AVC encoder, this is a known bug that Sony hasn't fixed (and they should have). The forums are full of this report.

One thing to try before you give up: create a new project with the right project properties, and then copy/paste one timeline to another. Usually this fixes project format corruption and it might help you with exporting without crashing.
KJS270 wrote on 12/4/2009, 7:30 PM
Add me to the crashing MSVCR80 dll problem. Just bought Vegas 9 and installed it on my Windows 7 machine. It registered fine and installed the latest update but when I try to load any HD file to edit, it crashes with an error that Vegas movie Studio Platinum has stopped working, with MSVCR80.dll being the module in fault. Multiple uninstalls and reinstalls doesn't help. Anybody figure out how to fix this?
Birk Binnard wrote on 12/5/2009, 11:39 AM
http://www.sonycreativesoftware.com/forums/ShowMessage.asp?ForumID=12&MessageID=678945

I sure wish this could be made sticky.