My computer just updated to Windows 10 version 1607 from version 1511.
Everything was smooth till I try to fire up VP14. I end up with a ntdll.dll error on the splash screen. I then try to start VP13, exactely the same error.
I try to troubleshoot like this:
- Remove all Newblue product as per the information I found on Magix website (same error with Titlerpro v1)
- Clean uninstall (following magix instructions) for both program.
- Restart the computer.
- Reinstall the program.
- Same error again!
I have submitted a ticket to the tech support, but I doubt I will receive an answer quickly as it's still Sunday there...
Vegas is the only software I can't start after updating Windows ( Resolve, lightroom, photoshop works without problem).
Do you have any idea on how to solve this quickly? I have a project due for tomorrow morning.