Vegas HUB inaccessible "Bad Request" after each start of the program

Frankyboy wrote on 12/19/2023, 3:09 PM

I have Vegas 360 subscription, which honestly I am more and more considering canceling, with the amount of bugs I see on this program all the time. Since the last update (Vegas 21 build 208), when trying to access the HUB to download some stock video, while being already logged in, I get the "Bad Request" error. Only way to clear it, is to log out and log back in the HUB, which is annoying and impact my workflow as well.

Any way to fix this issue would be appreciated. thanks!

PS: Running the program on a Windows 10 Pro machine with all hardware drivers up to date, that has 64GB memory, 2TB NVMe SSD and a RTX 2080 GPU.

Comments

Reyfox wrote on 12/21/2023, 6:35 AM

I live in the CET time zone (Poland). I had no issue accessing it today. Here is a screenshot.

RogerS wrote on 12/21/2023, 3:21 PM

I've seen that as well a few weeks back with my Win 10 system.

Someone posted a folder to clear our webview2 and get it working again if you can search the forum for that.

VEGASPascal wrote on 12/22/2023, 9:53 AM

I have Vegas 360 subscription, which honestly I am more and more considering canceling, with the amount of bugs I see on this program all the time. Since the last update (Vegas 21 build 208), when trying to access the HUB to download some stock video, while being already logged in, I get the "Bad Request" error. Only way to clear it, is to log out and log back in the HUB, which is annoying and impact my workflow as well.

Any way to fix this issue would be appreciated. thanks!

PS: Running the program on a Windows 10 Pro machine with all hardware drivers up to date, that has 64GB memory, 2TB NVMe SSD and a RTX 2080 GPU.

Retry the log-in (logout and than login again).

Frankyboy wrote on 12/22/2023, 12:59 PM

I have Vegas 360 subscription, which honestly I am more and more considering canceling, with the amount of bugs I see on this program all the time. Since the last update (Vegas 21 build 208), when trying to access the HUB to download some stock video, while being already logged in, I get the "Bad Request" error. Only way to clear it, is to log out and log back in the HUB, which is annoying and impact my workflow as well.

Any way to fix this issue would be appreciated. thanks!

PS: Running the program on a Windows 10 Pro machine with all hardware drivers up to date, that has 64GB memory, 2TB NVMe SSD and a RTX 2080 GPU.

Retry the log-in (logout and than login again).

That's what I do each time. But as soon as I leave the program (still logged in), when I open it again I get that "Bad Request" error. I have to logout and than login again to make it works. Then it works until the next time I open the program again.

Reyfox wrote on 12/22/2023, 1:49 PM

I can't say I am seeing that here. I just started VP21 365, clicked on the Vegas Hub, and everything is there. I didn't have to do anything special at all.