Vegas Movie Studio Plat. 9 keeps crashing

ucohokie wrote on 1/7/2010, 12:44 AM

"An error occurred during the current operation. An exception has occurred"
The following are the details:
Vegas Movie Studio Platinum 9.0
Version 9.0b (Build 92)
Exception 0xC0000094 (integer divide by zero) IP:0x33A76729
In Module 'mcmp4plug.dll' at Address 0x339A0000 + 0xD6729
Thread: ProgMan ID=0x17F8 Stack=0x69CE000-0x69D0000
Registers:
EAX=00000000 CS=001b EIP=33a76729 EFLGS=00010246
EBX=0ccd4b0c SS=0023 ESP=069cee88 EBP=0ccd4a30
ECX=00000000 DS=0023 ESI=00000002 FS=003b
EDX=00000000 ES=0023 EDI=00000000 GS=0000
Bytes at CS:EIP:
33A76729: F7 F1 8B 44 24 0C F7 F1 ...D: 8B C2 33 D2 4F 79 4E EB ..3.OyN.
Stack Dump:
069CEE88: 00000000
069CEE8C: 0CCD4B0C 0CC10000 + C4B0C
069CEE90: 339B25E5 339A0000 + 125E5 (mcmp4plug.dll)
069CEE94: 00000002
069CEE98: 00000000
069CEE9C: 00000000
069CEEA0: 00000000
069CEEA4: 0CCD4B08 0CC10000 + C4B08
069CEEA8: 0CCD4B0C 0CC10000 + C4B0C
069CEEAC: 00000000
069CEEB0: 00000000
069CEEB4: 0CCD4A30 0CC10000 + C4A30
069CEEB8: 0CCD4A60 0CC10000 + C4A60
069CEEBC: 069CF2FC 068D0000 + FF2FC
069CEEC0: 00000000
069CEEC4: 00000000
> 069CEED0: 772C99FA 772C0000 + 99FA (ntdll.dll)
> 069CEEDC: 773271E6 772C0000 + 671E6 (ntdll.dll)
> 069CEEE0: 77326E0C 772C0000 + 66E0C (ntdll.dll)
> 069CEEE8: 339AA5AD 339A0000 + A5AD (mcmp4plug.dll)
> 069CEEF4: 77325620 772C0000 + 65620 (ntdll.dll)
> 069CEEF8: 75D79884 75D30000 + 49884 (kernel32.dll)
> 069CEF04: 75D798B4 75D30000 + 498B4 (kernel32.dll)
> 069CEF58: 75D6FD89 75D30000 + 3FD89 (kernel32.dll)
> 069CEF5C: 339B2DF7 339A0000 + 12DF7 (mcmp4plug.dll)
> 069CEF94: 339B22B9 339A0000 + 122B9 (mcmp4plug.dll)
> 069CEFDC: 019CFF78 016A0000 + 32FF78 (vegasmoviestudiope90k.dll)
069CEFE0: 00000000
069CEFE4: 00000000
> 069CEFE8: 001A5395 00150000 + 55395 (sfapprw.dll)
069CEFEC: 00000000
069CEFF0: 1F640000
069CEFF4: 000061A8
069CEFF8: 00000000
> 069CF000: 005EB618 00400000 + 1EB618 (VegasMovieStudioPE90.exe)
069CF004: 03CADEF0 03C50000 + 5DEF0
069CF008: 00000000
069CF00C: 3FF00000
069CF010: 0CEB3090 0CC10000 + 2A3090
> 069CF02C: 61766331 61620000 + 146331 (System.Windows.Forms.ni.dll)
> 069CF038: 00480000 00400000 + 80000 (VegasMovieStudioPE90.exe)
> 069CF03C: 00480000 00400000 + 80000 (VegasMovieStudioPE90.exe)
069CF040: 00000000
069CF044: 40490000
069CF048: DDDAFBB9
069CF04C: 0000443D
> 069CF0B4: 0055005C 00400000 + 15005C (VegasMovieStudioPE90.exe)
- - -
069CFFF0: 00000000
069CFFF4: 005282F0 00400000 + 1282F0 (VegasMovieStudioPE90.exe)
069CFFF8: 00AF3D58 00400000 + 6F3D58 (VegasMovieStudioPE90.exe)
069CFFFC: 00000000

I've researched, and one suggestion was to put the files from my portable hard drive onto my hard drive, that didn't work. I'm using vista and video files are .mp4. It would crash every time I tried to import more than one file and often times more. Now, I can't even get the saved file I was working on to open. PLEASE, tell me in laymans terms what I need to do. Thanks!

Comments

musicvid10 wrote on 1/7/2010, 9:25 AM

You may have the wrong version of Quicktime installed.
Try rolling back to QT 7.6 and iTunes 8.
MPEG-4 audio is no longer functional

ucohokie wrote on 1/9/2010, 2:01 AM

Thanks so much for that info! I followed the steps and was able to open my file but am still getting the same error message. Details might be different (don't understand those). Please help me again. Thanks in advance!
Vegas Movie Studio Platinum 9.0
Version 9.0b (Build 92)
Exception 0xC0000094 (integer divide by zero) IP:0x33A76729
In Module 'mcmp4plug.dll' at Address 0x339A0000 + 0xD6729
Thread: GUI ID=0x11F8 Stack=0x117000-0x130000
Registers:
EAX=00000000 CS=001b EIP=33a76729 EFLGS=00210246
EBX=0a9853ac SS=0023 ESP=00117208 EBP=0a9852d0
ECX=00000000 DS=0023 ESI=00000002 FS=003b
EDX=00000000 ES=0023 EDI=00000000 GS=0000
Bytes at CS:EIP:
33A76729: F7 F1 8B 44 24 0C F7 F1 ...D: 8B C2 33 D2 4F 79 4E EB ..3.OyN.
Stack Dump:
00117208: 00000000
0011720C: 0A9853AC 0A5C0000 + 3C53AC
00117210: 339B25E5 339A0000 + 125E5 (mcmp4plug.dll)
00117214: 00000002
00117218: 00000000
0011721C: 00000000
00117220: 00000000
00117224: 0A9853A8 0A5C0000 + 3C53A8
00117228: 0A9853AC 0A5C0000 + 3C53AC
0011722C: 00000000
00117230: 00000000
00117234: 0A9852D0 0A5C0000 + 3C52D0
00117238: 0A985300 0A5C0000 + 3C5300
0011723C: 0011764C 00030000 + E764C
00117240: 00000000
00117244: 00000000
> 00117250: 77D099FA 77D00000 + 99FA (ntdll.dll)
> 0011725C: 77D671E6 77D00000 + 671E6 (ntdll.dll)
> 00117260: 77D66E0C 77D00000 + 66E0C (ntdll.dll)
> 00117268: 339AA5AD 339A0000 + A5AD (mcmp4plug.dll)
> 00117274: 77D65620 77D00000 + 65620 (ntdll.dll)
> 00117278: 77AA9884 77A60000 + 49884 (kernel32.dll)
> 00117284: 77AA98B4 77A60000 + 498B4 (kernel32.dll)
> 001172D8: 77A9FD89 77A60000 + 3FD89 (kernel32.dll)
> 001172DC: 339B2DF7 339A0000 + 12DF7 (mcmp4plug.dll)
> 00117314: 339B22B9 339A0000 + 122B9 (mcmp4plug.dll)
> 00117350: 00500004 00400000 + 100004 (VegasMovieStudioPE90.exe)
00117354: 000004E7
00117358: 00001F7B
> 0011735C: 011D0130 00400000 + DD0130 (VegasMovieStudioPE90.exe)
00117360: 00000000
00117364: 00000000
00117368: 00000001
0011736C: 00000000
> 00117380: 007AF878 00400000 + 3AF878 (VegasMovieStudioPE90.exe)
00117384: 035D1680 03590000 + 41680
00117388: 00000000
0011738C: 3FF00000
00117390: 00000000
> 001173B8: 00480000 00400000 + 80000 (VegasMovieStudioPE90.exe)
> 001173BC: 00480000 00400000 + 80000 (VegasMovieStudioPE90.exe)
001173C0: 00000000
001173C4: 40490000
001173C8: FFFFFFFE
001173CC: 000023CA
> 001173D0: 051E7F03 04F80000 + 267F03 (vfx1.dll)
- - -
0012FFF0: 00000000
0012FFF4: 0085815B 00400000 + 45815B (VegasMovieStudioPE90.exe)
0012FFF8: 7FFD4000 7FFD4000 + 0
0012FFFC: 00000000

ucohokie wrote on 1/9/2010, 2:02 AM

One more detail:
This occurred when I tried importing an mp4 file.

musicvid10 wrote on 1/9/2010, 9:19 AM

Donwload MediaInfo and post all the information about your file.
Upload a short clip somewhere.
http://www.sonycreativesoftware.com/forums/ShowMessage.asp?ForumID=12&MessageID=660127