VEGAS PRO 13 CONSTANT CRASHES

Video Cat wrote on 9/26/2015, 2:22 AM

I had Vegas Pro 13 running on an older computer for a couple of years. I was experiencing constant crashes during editing, playback, rendering (Exporting) and at shutdown.

It seemed to be issues with the computer so I added a custom built workstation just for video editing. I have just as many crashes on the new computer. I'm moving into UHD which causes Vegas to crash more often.

Anyone have any ideas on how to eliminate the crashes?

Comments

OldSmoke wrote on 9/26/2015, 3:34 AM

Without system specs and media details it's impossible to make any comments.

Grazie wrote on 9/26/2015, 4:39 AM

Without system specs and media details it's impossible to make any comments.Well, it would appear to "Video Cat", that you and I can. Interesting premise.

Grazie

Video Cat wrote on 9/26/2015, 9:02 AM

I thought I had checked "Show System Information" on the settings page. Apparently not. My system info will now appear.

OldSmoke wrote on 9/26/2015, 11:01 AM

Thanks for making your system spec visible. Is the Quadro card a K5200? If so, try disabling GPU acceleration, the card is not fully supported by Vegas.

What kind of source files are in your project?

astar wrote on 9/27/2015, 1:55 AM

+1 on the 5200 question, if it is not a K5200, you need an upgrade. An upgrade model would depend on the motherboard and CPU you actually have. The system specs leave out motherboard, CPU model, and RAM make/model.

Is all your video footage in the Vegas edit timeline uncompressed audio? MP3 and AC-3 I have found to be less stable than PCM in the timeline. I note this because you are using an TASCAM 2000 audio interface vs. something more generic.

I would also make sure your Windows Update, BIOS, Tascam Drivers, and USB drivers are up to date, since that audio interface is USB.

Video Cat wrote on 9/27/2015, 2:15 PM

It's a K5200. All the drivers are current. As was suggested I disabled the GPU Accelerator. That fixed the problem on my media production computer which uses a GeForce GTX560 video card. My video editing workstation is in the shop. Shortly after I posted my original question the workstation failed to reboot. As soon as I get it back I'll see if the same fix works with it.

OldSmoke wrote on 9/27/2015, 2:55 PM

The GTX560 is a well supported card. Since you are on Windows 7, try driver 296.10 or 334.89. Just make sure that all previous drivers are fully uninstalled, use a 3rd party utility for that.

Video Cat wrote on 9/28/2015, 2:01 AM

Right now I'm using driver version 355.82

What is the 3rd party uninstaller do you use?

OldSmoke wrote on 9/28/2015, 7:20 AM

I personally don't use one, I uninstall the driver and delete any folders and registry entries that are left behind manually.

VideoFreq wrote on 10/14/2015, 12:55 AM

Yes follow OldSmoke's advice. Cut and gut in the registry. I had terrible problems with SVP12. I fixed them by doing all of the following: Get the fastest Intel processor you can with a high clock speed - in the > +3.00 Ghz range. Match the graphics card that most people recommend to Vegas Pro. Not all work the same. Stay away from gaming cards, Keppler architecture. Use original or older drivers. New drivers are for gamers and other insidious reasons. Finally, turn off file indexing to all your drives and other 3rd party programs that don't care about video editing. Much, much has been said on this. Also, 4K is hard to edit.

andyrpsmith wrote on 10/14/2015, 3:58 AM

I have a GTX780Ti card and when running windows 7 I had many crashes with Vegas 13. I edit UHD files from a Sony AX100. When disabling GPU acceleration most, but not all the crashes stopped.

Since moving to Windows 10 I have had virtually no crashes at all and can enable GPU acceleration (not that it changes the rendering time very much at all).

Be-aware that sometimes Vegas is busy loading/reading from disk/making proxy files and windows jumps in saying program not responding when it just needs to wait for the current task to complete.