Vegas Pro 13 not starting

combinghair wrote on 12/28/2015, 8:46 PM
Problem Description
Application Name: Vegas Pro
Application Version: Version 13.0 (Build 453) 64-bit
Problem: Unmanaged Exception (0xc0000005)
Fault Module: C:\Program Files\Sony\Vegas Pro 13.0\vegas130.exe
Fault Address: 0x00007FF61238A710
Fault Offset: 0x000000000081A710

Fault Process Details
Process Path: C:\Program Files\Sony\Vegas Pro 13.0\vegas130.exe
Process Version: Version 13.0 (Build 453) 64-bit
Process Description: Vegas Pro
Process Image Date: 2015-06-06 (Sat Jun 06) 00:53:04

I have tried reinstalling old gpu drivers, clearing data cache and a multitude of other troubleshooting things. I even went back to my old disk of Vegas 11 and installed it from the disk and it would not load. Can someone help please?

I'm using a 780Ti, i74790 with windows 10 64bit version

Comments

astar wrote on 12/28/2015, 9:35 PM
You might try this list of things, generally in this order:

"chkdsk /f" from a command prompt, choose yes on next reboot.

Got to the properties of C: and run Disk Cleanup, choose Clean up System Files, and select all options. Run Clean up. Reboot Chkdsk will run prior to OS startup.

Apply all windows updates, including any .NET updates.

Make sure GPU driver is latest.

Uninstall any old applications or utilities no longer used.

Run CCleaner Registry cleaner and repair issues. Reboot.

Run a Windows defender scan, and Malware Bytes scan, and repair issues found, reboot if issues found and re-run scans.

"dism /Online /Cleanup-Image /RestoreHealth" from an admin command line. You should get:
[==========================100.0%==========================]
The restore operation completed successfully.
The operation completed successfully.


sfc /scannow from an admin command prompt. Verify you get:
"Windows Resource Protection did not find any integrity violations."
repair any issues here. Reboot and re-run if issues repaired until you get the message above.

Reload Vegas installer (build 453), reboot, and test if Vegas responds while holding CTRL+SHIFT