Hello there,
I bought a Vegas Pro 14 years ago, it always worked, and today, as I launched it for the first time since a while, it crashed at launch, showing a message error about a dll file, igrcl64.dll.
I downloaded the dll, replaced mine with the dowloaded one, reinstalled Vegas and reboot my computer, and now it still crashes, but the error message have changed to:
Problem Description
Application Name: VEGAS Pro
Application Version: Version 14.0 (Build 270) 64-bit
Problem: Unmanaged Exception (0xc0000005)
Fault Module:
Fault Address: 0x00007FFFFFFF0000
Fault Offset: 0x00007FFFFFFF0000
Fault Process Details
Process Path: C:\Program Files\VEGAS\VEGAS Pro 14.0\vegas140.exe
Process Version: Version 14.0 (Build 270) 64-bit
Process Description: VEGAS Pro
Process Image Date: 2017-06-12 (Mon Jun 12) 14:05:46
I opened the "extra informations" files, here they are:
INFO 2020-06-16 11:26:02 **** Grovelling DirectX video plug-ins in-proc ****
INFO 2020-06-16 11:26:02 Phase 1 - Enumerating non-shared dlls
INFO 2020-06-16 11:26:02 Loading C:\Program Files\VEGAS\VEGAS Pro 14.0\Video Plug-Ins\colorcorrector.dll
INFO 2020-06-16 11:26:03 Loading C:\Program Files\VEGAS\VEGAS Pro 14.0\Video Plug-Ins\PluginWrapper.dll
INFO 2020-06-16 11:26:03 Loading C:\Program Files\VEGAS\VEGAS Pro 14.0\Video Plug-Ins\sfpagepeel.dll
INFO 2020-06-16 11:26:04 Loading C:\Program Files\VEGAS\VEGAS Pro 14.0\Video Plug-Ins\sftrans1.dll
INFO 2020-06-16 11:26:05 Loading C:\Program Files\VEGAS\VEGAS Pro 14.0\Video Plug-Ins\vfplugs.dll
INFO 2020-06-16 11:26:07 Loading C:\Program Files\VEGAS\VEGAS Pro 14.0\Video Plug-Ins\vfx1.dll
INFO 2020-06-16 11:26:08 Loading C:\Program Files\VEGAS\VEGAS Pro 14.0\Video Plug-Ins\vidpcore.dll
INFO 2020-06-16 11:26:08 Phase 1 - Complete
INFO 2020-06-16 11:26:09 **** Grovelling SVFX/OFX video plug-ins ****
INFO 2020-06-16 11:26:09 Phase 1 - Enumerating dlls
INFO 2020-06-16 11:26:09 Enumerating folder C:\Program Files\VEGAS\VEGAS Pro 14.0\OFX Video Plug-Ins
INFO 2020-06-16 11:26:09
INFO 2020-06-16 11:26:09 ----------------------------------------------------------------------------
INFO 2020-06-16 11:26:09 Find modules with extension .DLL
INFO 2020-06-16 11:26:09
INFO 2020-06-16 11:26:09 Total compatible plug-ins found in folder: 0
INFO 2020-06-16 11:26:09
INFO 2020-06-16 11:26:09
INFO 2020-06-16 11:26:09 ----------------------------------------------------------------------------
INFO 2020-06-16 11:26:09 Find modules with extension .OFX
INFO 2020-06-16 11:26:09
INFO 2020-06-16 11:26:09 Total compatible plug-ins found in folder: 0
INFO 2020-06-16 11:26:09
INFO 2020-06-16 11:26:09
INFO 2020-06-16 11:26:09 Recursive Search Win64
INFO 2020-06-16 11:26:09 Enumerating folder C:\Program Files\VEGAS\VEGAS Pro 14.0\OFX Video Plug-Ins\Filters.ofx.bundle\Contents\Win64
INFO 2020-06-16 11:26:09
INFO 2020-06-16 11:26:09 ----------------------------------------------------------------------------
INFO 2020-06-16 11:26:09 Find modules with extension .DLL
INFO 2020-06-16 11:26:09
INFO 2020-06-16 11:26:09 Total compatible plug-ins found in folder: 0
INFO 2020-06-16 11:26:09
INFO 2020-06-16 11:26:09
INFO 2020-06-16 11:26:09 ----------------------------------------------------------------------------
INFO 2020-06-16 11:26:09 Find modules with extension .OFX
INFO 2020-06-16 11:26:09
INFO 2020-06-16 11:26:12 Load from Cache C:\Program Files\VEGAS\VEGAS Pro 14.0\OFX Video Plug-Ins\Filters.ofx.bundle\Contents\Win64\Filters.ofx
INFO 2020-06-16 11:26:12
INFO 2020-06-16 11:26:12 Total compatible plug-ins found in folder: 1
INFO 2020-06-16 11:26:12
INFO 2020-06-16 11:26:12
INFO 2020-06-16 11:26:12 Recursive Search Win64
INFO 2020-06-16 11:26:12 Enumerating folder C:\Program Files\VEGAS\VEGAS Pro 14.0\OFX Video Plug-Ins\HitFilmVegasBasic.ofx.bundle\Contents\Win64
INFO 2020-06-16 11:26:12
INFO 2020-06-16 11:26:12 ----------------------------------------------------------------------------
INFO 2020-06-16 11:26:12 Find modules with extension .DLL
INFO 2020-06-16 11:26:12
INFO 2020-06-16 11:26:12 Total compatible plug-ins found in folder: 0
INFO 2020-06-16 11:26:12
INFO 2020-06-16 11:26:12
INFO 2020-06-16 11:26:12 ----------------------------------------------------------------------------
INFO 2020-06-16 11:26:12 Find modules with extension .OFX
INFO 2020-06-16 11:26:12
INFO 2020-06-16 11:26:14 Load from Cache C:\Program Files\VEGAS\VEGAS Pro 14.0\OFX Video Plug-Ins\HitFilmVegasBasic.ofx.bundle\Contents\Win64\HitFilmVegasBasic.ofx
INFO 2020-06-16 11:26:14
INFO 2020-06-16 11:26:14 Total compatible plug-ins found in folder: 15
INFO 2020-06-16 11:26:14
INFO 2020-06-16 11:26:14
INFO 2020-06-16 11:26:14 Recursive Search HFPL
INFO 2020-06-16 11:26:14 Enumerating folder C:\Program Files\VEGAS\VEGAS Pro 14.0\OFX Video Plug-Ins\HitFilmVegasBasic.ofx.bundle\Contents\Win64\HFPL
INFO 2020-06-16 11:26:14
INFO 2020-06-16 11:26:14 ----------------------------------------------------------------------------
INFO 2020-06-16 11:26:14 Find modules with extension .DLL
INFO 2020-06-16 11:26:14
INFO 2020-06-16 11:26:14 Total compatible plug-ins found in folder: 0
INFO 2020-06-16 11:26:14
INFO 2020-06-16 11:26:14
INFO 2020-06-16 11:26:14 ----------------------------------------------------------------------------
INFO 2020-06-16 11:26:14 Find modules with extension .OFX
INFO 2020-06-16 11:26:14
INFO 2020-06-16 11:26:14 Total compatible plug-ins found in folder: 0
INFO 2020-06-16 11:26:14
INFO 2020-06-16 11:26:14
INFO 2020-06-16 11:26:14 Recursive Search Win64
INFO 2020-06-16 11:26:14 Enumerating folder C:\Program Files\VEGAS\VEGAS Pro 14.0\OFX Video Plug-Ins\spica_cutout.ofx.bundle\Contents\Win64
INFO 2020-06-16 11:26:14
INFO 2020-06-16 11:26:14 ----------------------------------------------------------------------------
INFO 2020-06-16 11:26:14 Find modules with extension .DLL
INFO 2020-06-16 11:26:14
INFO 2020-06-16 11:26:14 Total compatible plug-ins found in folder: 0
INFO 2020-06-16 11:26:14
INFO 2020-06-16 11:26:14
INFO 2020-06-16 11:26:14 ----------------------------------------------------------------------------
INFO 2020-06-16 11:26:14 Find modules with extension .OFX
INFO 2020-06-16 11:26:14
INFO 2020-06-16 11:26:15 Load from Cache C:\Program Files\VEGAS\VEGAS Pro 14.0\OFX Video Plug-Ins\spica_cutout.ofx.bundle\Contents\Win64\spica_cutout.ofx
INFO 2020-06-16 11:26:15
INFO 2020-06-16 11:26:15 Total compatible plug-ins found in folder: 1
INFO 2020-06-16 11:26:15
INFO 2020-06-16 11:26:15
INFO 2020-06-16 11:26:15 Recursive Search Win64
INFO 2020-06-16 11:26:15 Enumerating folder C:\Program Files\VEGAS\VEGAS Pro 14.0\OFX Video Plug-Ins\spica_resizer.ofx.bundle\Contents\Win64
INFO 2020-06-16 11:26:15
INFO 2020-06-16 11:26:15 ----------------------------------------------------------------------------
INFO 2020-06-16 11:26:15 Find modules with extension .DLL
INFO 2020-06-16 11:26:15
INFO 2020-06-16 11:26:15 Total compatible plug-ins found in folder: 0
INFO 2020-06-16 11:26:15
INFO 2020-06-16 11:26:15
INFO 2020-06-16 11:26:15 ----------------------------------------------------------------------------
INFO 2020-06-16 11:26:15 Find modules with extension .OFX
INFO 2020-06-16 11:26:15
INFO 2020-06-16 11:26:15 Load from Cache C:\Program Files\VEGAS\VEGAS Pro 14.0\OFX Video Plug-Ins\spica_resizer.ofx.bundle\Contents\Win64\spica_resizer.ofx
INFO 2020-06-16 11:26:15
INFO 2020-06-16 11:26:15 Total compatible plug-ins found in folder: 1
INFO 2020-06-16 11:26:15
INFO 2020-06-16 11:26:15
INFO 2020-06-16 11:26:15 Recursive Search Win64
INFO 2020-06-16 11:26:15 Enumerating folder C:\Program Files\VEGAS\VEGAS Pro 14.0\OFX Video Plug-Ins\Stabilize.ofx.bundle\Contents\Win64
INFO 2020-06-16 11:26:15
INFO 2020-06-16 11:26:15 ----------------------------------------------------------------------------
INFO 2020-06-16 11:26:15 Find modules with extension .DLL
INFO 2020-06-16 11:26:15
INFO 2020-06-16 11:26:15 Total compatible plug-ins found in folder: 0
INFO 2020-06-16 11:26:15
INFO 2020-06-16 11:26:15
INFO 2020-06-16 11:26:15 ----------------------------------------------------------------------------
INFO 2020-06-16 11:26:15 Find modules with extension .OFX
INFO 2020-06-16 11:26:15
INFO 2020-06-16 11:26:19 Load from Cache C:\Program Files\VEGAS\VEGAS Pro 14.0\OFX Video Plug-Ins\Stabilize.ofx.bundle\Contents\Win64\Stabilize.ofx
INFO 2020-06-16 11:26:19
INFO 2020-06-16 11:26:19 Total compatible plug-ins found in folder: 1
INFO 2020-06-16 11:26:19
INFO 2020-06-16 11:26:19
INFO 2020-06-16 11:26:19 Recursive Search Win64
INFO 2020-06-16 11:26:19 Enumerating folder C:\Program Files\VEGAS\VEGAS Pro 14.0\OFX Video Plug-Ins\TitlesAndText.ofx.bundle\Contents\Win64
INFO 2020-06-16 11:26:19
INFO 2020-06-16 11:26:19 ----------------------------------------------------------------------------
INFO 2020-06-16 11:26:19 Find modules with extension .DLL
INFO 2020-06-16 11:26:19
INFO 2020-06-16 11:26:19 Total compatible plug-ins found in folder: 0
INFO 2020-06-16 11:26:19
INFO 2020-06-16 11:26:19
INFO 2020-06-16 11:26:19 ----------------------------------------------------------------------------
INFO 2020-06-16 11:26:19 Find modules with extension .OFX
INFO 2020-06-16 11:26:19
INFO 2020-06-16 11:26:19 Load from Cache C:\Program Files\VEGAS\VEGAS Pro 14.0\OFX Video Plug-Ins\TitlesAndText.ofx.bundle\Contents\Win64\TitlesAndText.ofx
INFO 2020-06-16 11:26:19
INFO 2020-06-16 11:26:19 Total compatible plug-ins found in folder: 1
INFO 2020-06-16 11:26:19
INFO 2020-06-16 11:26:19
INFO 2020-06-16 11:26:19 Recursive Search Win64
INFO 2020-06-16 11:26:19 Enumerating folder C:\Program Files\VEGAS\VEGAS Pro 14.0\OFX Video Plug-Ins\Vfx1.ofx.bundle\Contents\Win64
INFO 2020-06-16 11:26:19
INFO 2020-06-16 11:26:19 ----------------------------------------------------------------------------
INFO 2020-06-16 11:26:19 Find modules with extension .DLL
INFO 2020-06-16 11:26:19
INFO 2020-06-16 11:26:19 Total compatible plug-ins found in folder: 0
INFO 2020-06-16 11:26:19
INFO 2020-06-16 11:26:19
INFO 2020-06-16 11:26:19 ----------------------------------------------------------------------------
INFO 2020-06-16 11:26:19 Find modules with extension .OFX
INFO 2020-06-16 11:26:19
INFO 2020-06-16 11:26:22 Load from Cache C:\Program Files\VEGAS\VEGAS Pro 14.0\OFX Video Plug-Ins\Vfx1.ofx.bundle\Contents\Win64\Vfx1.ofx
INFO 2020-06-16 11:26:22
INFO 2020-06-16 11:26:22 Total compatible plug-ins found in folder: 65
INFO 2020-06-16 11:26:22
INFO 2020-06-16 11:26:22 Phase 1 - Complete
INFO 2020-06-16 11:26:26 *** Start of OpenColorIO color management log ***
INFO 2020-06-16 11:26:26 VEGAS Pro 14.0
INFO 2020-06-16 11:26:26 Version 14.0 (Build 270) 64-bit
INFO 2020-06-16 11:26:26
INFO 2020-06-16 11:26:26 OpenColorIO version: 1.0.8
INFO 2020-06-16 11:26:26 Config description: RRT version ut33
INFO 2020-06-16 11:26:26
INFO 2020-06-16 11:26:26 Color spaces: 14
INFO 2020-06-16 11:26:26 Color space 0: aces [ACES]
INFO 2020-06-16 11:26:26 Color space 1: raw [raw]
INFO 2020-06-16 11:26:26 Color space 2: adx10 [ADX 10 bit] -> reference (Film Scan, using the 10-bit Academy Density Encoding)
INFO 2020-06-16 11:26:26 Color space 3: adx16 [ADX 16 bit] -> reference (Film Scan, using the 16-bit Academy Density Encoding)
INFO 2020-06-16 11:26:27 Color space 4: slogf35 [Sony S-Log1 (F35/F3)] -> reference (Sony S-Log1, with F35 color primaries)
INFO 2020-06-16 11:26:27 Color space 5: slog2f65_3200 [Sony S-Log2 (F65 3200K)] -> reference (Sony S-Log2, with F65 color primaries at 3200K)
INFO 2020-06-16 11:26:27 Color space 6: slog2f65_5500 [Sony S-Log2 (F65 5500K)] -> reference (Sony S-Log2, with F65 color primaries at 5500K)
INFO 2020-06-16 11:26:27 Color space 7: logc [Arri Alexa Log C] -> reference (Arri Alexa LogC, V3, Exposure Index 800)
INFO 2020-06-16 11:26:27 Color space 8: log [Log] <- reference (A mathematically idealized log space, which spans the dynamic range
currently being utilized by the ACES RRT. Note: this does not correspond
to scanned plates, adx10 is preferred for that purpose.)
INFO 2020-06-16 11:26:27 Color space 9: rrt_srgb [ACES RRT (sRGB)] <- reference
INFO 2020-06-16 11:26:27 Color space 10: rrt_rec709 [ACES RRT (Rec.709)] <- reference
INFO 2020-06-16 11:26:27 Color space 11: rrt_p3dci [ACES RRT (P3 DCI)] <- reference
INFO 2020-06-16 11:26:27 Color space 12: rrt_p3d60 [ACES RRT (P3 D60)] <- reference
INFO 2020-06-16 11:26:27 Color space 13: rrt_xyz [ACES RRT (CIE XYZ)] <- reference
INFO 2020-06-16 11:26:27
INFO 2020-06-16 11:26:27 Roles: 9
INFO 2020-06-16 11:26:27 Role 0: color_picking -> raw
INFO 2020-06-16 11:26:27 Role 1: color_timing -> adx10
INFO 2020-06-16 11:26:27 Role 2: compositing_log -> adx10
INFO 2020-06-16 11:26:27 Role 3: data -> raw
INFO 2020-06-16 11:26:27 Role 4: default -> raw
INFO 2020-06-16 11:26:27 Role 5: matte_paint -> raw
INFO 2020-06-16 11:26:27 Role 6: reference -> aces
INFO 2020-06-16 11:26:27 Role 7: scene_linear -> aces
INFO 2020-06-16 11:26:27 Role 8: texture_paint -> raw
INFO 2020-06-16 11:26:27
INFO 2020-06-16 11:26:27 Displays: 3
INFO 2020-06-16 11:26:27 Display: 0
INFO 2020-06-16 11:26:27 Name: p3dci [P3 DCI]
INFO 2020-06-16 11:26:27 Views: 3
INFO 2020-06-16 11:26:27 View: 0
INFO 2020-06-16 11:26:27 Name: Raw [Raw]
INFO 2020-06-16 11:26:27 Display/View Color Space: raw
INFO 2020-06-16 11:26:27 Display/View Looks:
INFO 2020-06-16 11:26:27 View: 1
INFO 2020-06-16 11:26:27 Name: Log [Log]
INFO 2020-06-16 11:26:27 Display/View Color Space: adx10
INFO 2020-06-16 11:26:27 Display/View Looks:
INFO 2020-06-16 11:26:27 View: 2
INFO 2020-06-16 11:26:27 Name: RRT [ACES RRT]
INFO 2020-06-16 11:26:27 Display/View Color Space: rrt_p3dci
INFO 2020-06-16 11:26:27 Display/View Looks:
INFO 2020-06-16 11:26:27 Display: 1
INFO 2020-06-16 11:26:27 Name: sRGB [sRGB]
INFO 2020-06-16 11:26:27 Views: 3
INFO 2020-06-16 11:26:27 View: 0
INFO 2020-06-16 11:26:27 Name: Raw [Raw]
INFO 2020-06-16 11:26:27 Display/View Color Space: raw
INFO 2020-06-16 11:26:27 Display/View Looks:
INFO 2020-06-16 11:26:27 View: 1
INFO 2020-06-16 11:26:27 Name: Log [Log]
INFO 2020-06-16 11:26:27 Display/View Color Space: adx10
INFO 2020-06-16 11:26:27 Display/View Looks:
INFO 2020-06-16 11:26:27 View: 2
INFO 2020-06-16 11:26:27 Name: RRT [ACES RRT]
INFO 2020-06-16 11:26:27 Display/View Color Space: rrt_srgb
INFO 2020-06-16 11:26:27 Display/View Looks:
INFO 2020-06-16 11:26:27 Display: 2
INFO 2020-06-16 11:26:27 Name: xyz [CIE XYZ]
INFO 2020-06-16 11:26:27 Views: 3
INFO 2020-06-16 11:26:27 View: 0
INFO 2020-06-16 11:26:27 Name: Raw [Raw]
INFO 2020-06-16 11:26:27 Display/View Color Space: raw
INFO 2020-06-16 11:26:27 Display/View Looks:
INFO 2020-06-16 11:26:27 View: 1
INFO 2020-06-16 11:26:27 Name: Log [Log]
INFO 2020-06-16 11:26:27 Display/View Color Space: adx10
INFO 2020-06-16 11:26:27 Display/View Looks:
INFO 2020-06-16 11:26:27 View: 2
INFO 2020-06-16 11:26:27 Name: RRT [ACES RRT]
INFO 2020-06-16 11:26:27 Display/View Color Space: rrt_xyz
INFO 2020-06-16 11:26:27 Display/View Looks:
INFO 2020-06-16 11:26:27
INFO 2020-06-16 11:26:27 Default Display: sRGB
INFO 2020-06-16 11:26:27 Default View: RRT
INFO 2020-06-16 11:26:27 Active Displays: sRGB, p3dci, xyz
INFO 2020-06-16 11:26:27 Active Views: RRT, Log, Raw
INFO 2020-06-16 11:26:27
INFO 2020-06-16 11:26:27 Looks: 0
INFO 2020-06-16 11:27:00 *** Start of GPU-accelerated video processing log ***
INFO 2020-06-16 11:27:00 VEGAS Pro 14.0
INFO 2020-06-16 11:27:00 Version 14.0 (Build 270) 64-bit
INFO 2020-06-16 11:27:00
INFO 2020-06-16 11:27:00 OpenGL_Initialize
INFO 2020-06-16 11:27:00 DC: 0000000033010AF6
INFO 2020-06-16 11:27:02 GLC: 0000000000010000
INFO 2020-06-16 11:27:03 GL_VENDOR: NVIDIA Corporation
INFO 2020-06-16 11:27:03 GL_RENDERER: GeForce GTX 1050/PCIe/SSE2
INFO 2020-06-16 11:27:03 GL_VERSION: 4.6.0 NVIDIA 446.14
INFO 2020-06-16 11:27:03
INFO 2020-06-16 11:27:03 OpenCL_Initialize
Dx_grovel_x64.log was empty.
Do you have any idea how to fix this ? Thanks a lot !