Vegas Pro 14 Rendering Crash - Unmanaged Exception (0xc0000005)

MilesTFBaxxter wrote on 6/16/2020, 8:53 AM

Currently having problems rendering a project. The software starts rendering, but eventually crashes. Here's the error I get:
 

Problem Description
   Application Name:    VEGAS Pro
   Application Version: Version 14.0 (Build 270) 64-bit
   Problem:             Unmanaged Exception (0xc0000005)
   Fault Module:        C:\Windows\System32\DriverStore\FileRepository\c0346940.inf_amd64_0108ab6308500962\B346681\amdocl64.dll
   Fault Address:       0x00007FFDDCC28E57
   Fault Offset:        0x0000000001AE8E57

Fault Process Details
   Process Path:        C:\Program Files\VEGAS\VEGAS Pro 14.0\vegas140.exe
   Process Version:     Version 14.0 (Build 270) 64-bit
   Process Description: VEGAS Pro
   Process Image Date:  2017-06-12 (Mon Jun 12) 15:05:46

As you can see, I'm using Vegas Pro 14. Also using the latest version of Windows 10.

Any help would be much appreciated!

Comments

j-v wrote on 6/16/2020, 9:02 AM

It looks your GPU has some troubles.
Do you use the latest drivers for that GPU?

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

Dexcon wrote on 6/16/2020, 9:07 AM

Do a forum search of 0xc0000005

Heaps and heaps of posts and comments.

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 15, 16, 17, 18, 19, 20, 21 & 22, HitFilm Pro 2021.3, DaVinci Resolve Studio 19.0.3, BCC 2025, Mocha Pro 2025.0, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX11 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11:

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

 

LAPTOP:

Dell Inspiron 5310 EVO 13.3"

i5-11320H CPU

C Drive: 1TB Corsair Gen4 NVMe M.2 2230 SSD (upgraded from the original 500 GB SSD)

Monitor is 2560 x 1600 @ 60 Hz

MilesTFBaxxter wrote on 6/16/2020, 5:38 PM

Thanks for the feedback so far! Still looking into potential solutions. Updating the GPU drivers unfortunately didn't resolve it.

Some more data:

Turning off "GPU acceleration of video processing" solves it, making it so the project won't crash while rendering. But it leads to visible aliasing on some PNG images being used in the project.

Rendering shorter clips from the same project has worked fine, it's just when rendering it all at once where it leads to a crash before completion.

MilesTFBaxxter wrote on 6/17/2020, 11:33 AM

More data:

Now rendering shorter clip is also proving a bit... difficult. Will sometimes get graphical glitches with some PNG files being used. See here.

But the glitching isn't consistent. Seems to be a gamble as to whether it will happen. But if I render a section several times, eventually it will turn out okay. But the longer the section, the higher the likelihood of glitching, and I still can't render the whole project without it crashing on me.

michael-harrison wrote on 6/17/2020, 5:46 PM

@MilesTFBaxxter are your pngs very much larger than your project dimensions? I recently had some images that were flickering during transitions and by dropping them down to the same dimensions as my project, the flickering went away

System 1:

Windows 10
i9-10850K 10 Core
128.0G RAM
Nvidia RTX 3060 Studio driver [most likely latest]
Resolution        3840 x 2160 x 60 hertz
Video Memory 12G GDDR5

 

System 2:

Lenovo Yoga 720
Core i7-7700 2.8Ghz quad core, 8 logical
16G ram
Intel HD 630 gpu 1G vram
Nvidia GTX 1050 gpu 2G vram