Vegas pro 14 SUITE Boris Units problem

omar-c wrote on 7/18/2017, 5:03 AM

Hi everybody!
I did a mistake disintalling Boris from pc because I tought there were missing plugins.
After that I tried to install it again (only Boris) with my product link that Vegas pro provided when I bought it by e-mail, the program seems installed inside the pc in the same hard disk where Vegas is, but opening Vegas I can not visualize any BCC plugin, only BCC Browser that is actually useless.
I tried to contact Boris Fx support and they sent me an uninstalling procedure to follow and new installing link, but did NOT work neither.
I do not know what to do, I don't want to make more troubles than what I have right now with it.
I use windows 10 with an Asus notebook and yes I put the serial number in the installing window.
Anybody had the same problem? Can you help me?

Comments

omar-c wrote on 7/19/2017, 8:02 AM

Hi everybody,
I do not cancel the post because I suppose that sombody could need it.
The problem has been resolved by Boris Fx support sending me TWO CLEANERS TOOLS and a new INSTALLER TOOL.

Regards

Martin L wrote on 11/28/2018, 5:17 AM

Hi! It seems I have the same problem. But I haven't received any cleaner tools from Boris yet.